I bought my x10 not too long ago and having the following questions, it will be great if someone can help me to solve these: 1) The battery of the phone couldn't last for more than 12 hours, I called SE support and they asked me to use PC Companion to update the software. I did but it didn't help. They asked me to do it again, but what I found is that I have the latest version already in Canada. Note: I bought this phone from a local store here with SW 14 (when i read the forum from you guys and realize that the most updated SW version should be 26!?) and it suppose to have much better battery life. I have ATK to kill the apps frequently, but the batteries is just not improving.. 2) How do you check whether your phone is branded or unbranded becuase i heard that you can update the phone number quicker with unbranded phone. Is that true? Thank you for all your suggestion.