Battery Door Replacement do to loose cover


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  1. sho95

    sho95 Well-Known Member

    Joined:
    Nov 11, 2009
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    266
    Location:
    Moreno Valley
    Got this from another forum:

    Motorola Owners' Forum acknowledged the following:

    Quote:
    "A very small percentage of the doors are a the low end of our specifications. If you are having a problem with your door falling off, contact our call center. Use the link on our forum home page that says "Contact Us" and you can either call or chat or e-mail. We'll send you a new one.
    Sorry for the problem."


    Here is the link: https://www.motorola.com/feedback.jsp
     
  2. Tiggercat

    Tiggercat Member

    Joined:
    Nov 19, 2009
    Messages:
    11
    Nice to hear. One of the early reviews noted this problem, and they solved it by very slightly bending the prongs outward. Much better to get a replacement from the manufacturer.
     
  3. Legacystar

    Legacystar Well-Known Member

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    571
  4. AirVeezy

    AirVeezy New Member

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    Nov 22, 2009
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    Awesome! I was disappointed because mine fell off twice in one day while I was at work. I wouldve been distraught if I lost it. Trick works like a charm!
     
  5. Matthew

    Matthew Well-Known Member

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    Nov 4, 2009
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    183
    Location:
    Michigan
    Yes! I was thinking about messing with it because mine falls off daily.
     
  6. ericditt

    ericditt Member

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    Nov 13, 2009
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    works great!
     
  7. minyangmao

    minyangmao Well-Known Member

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    Thanks, I've sent a message to Motorola using the forum you mentioned; glad to see I wasn't the only one with this problem.
     
  8. Legacystar

    Legacystar Well-Known Member

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  9. sho95

    sho95 Well-Known Member

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    Location:
    Moreno Valley
    Keep us posted how it goes.
     
  10. minyangmao

    minyangmao Well-Known Member

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    Thanks for the post Legacy; makes more sense than bending the prongs; I'm still going to wait till Motorola sends me (if they send me) a door replacement before trying the metal panel bending method.
     
  11. Legacystar

    Legacystar Well-Known Member

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    Nov 10, 2009
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    np. i think the inconsistancy in the tightness of the cover has to do solely with that piece being so flimbsy
     
  12. rzawora

    rzawora Member

    Joined:
    Nov 13, 2009
    Messages:
    14
    Location:
    Lewes, Delaware USA
    Excellent find and excellent fix. No more worrying about whether or not it's there. I've almost lost mine a couple times.
     
  13. rasone77

    rasone77 Member

    Joined:
    Nov 19, 2009
    Messages:
    10
    Thanks, for the video. The cover falling off has been the only problem I've had with my droid.
     
  14. iamloco724

    iamloco724 Well-Known Member

    Joined:
    Nov 6, 2009
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    739
    has anyone been told there being send a new door cause i contacted them and they want me to buy one from there site for 9.99..i expected this to be a free replacement
     
  15. minyangmao

    minyangmao Well-Known Member

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    Nov 14, 2009
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    Same here; I went to that link from above, and they sent me to their website to buy a replacement; screw that, this is their problem and they should fix it free; I'll email them and if they won't send it for free, I might try the screwdriver to the metal plate thing that the video above suggested.
     
  16. JonnyCerv

    JonnyCerv Member

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    Sending me a new one for free!! Nice find!!
     
  17. iamloco724

    iamloco724 Well-Known Member

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    How did u get them to send u one for free
     
  18. JonnyCerv

    JonnyCerv Member

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    Just filled out the form and told them of the problem. They responded that a free one was on the way.
     
  19. iamloco724

    iamloco724 Well-Known Member

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    i just emailed them back..and said i want a free replacment that others are getting because the door is faulty
     
  20. minyangmao

    minyangmao Well-Known Member

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    Nov 14, 2009
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    see this thread for a business card fix:

    http://androidforums.com/motorola-droid/15292-battery-cover-falling-off.html#post139213

    Motorola is responsive via link mentioned above, originally referred me to their webpage to order a $9.99 cover; I protested, and they are sending me a cover for free. Hoping it will fix it, if not, will try the business card trick. I'd much rather do something reversible than go bending metal personally.
     
  21. flcracker

    flcracker New Member

    Joined:
    Nov 17, 2009
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    Or, you can just pop on the $20 plastic shell and take care of the problem for good.....:rolleyes:
     
  22. digitalscorpion

    digitalscorpion Active Member

    Joined:
    Dec 20, 2009
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    28
    Location:
    Rhode Island
    +1 another member getting a free replacement. I just did the live chat thingy thru motos support site, an without hesitation, "please give me your exact address, and I will send a free replacement out to you." Even if it doesnt fix it 100%, hell, u cant go wrong with a free one from moto :)
     
  23. 747tech

    747tech Active Member

    Joined:
    Dec 29, 2009
    Messages:
    31
    I solved mine by placing aprox. a 1 inch piece of electrical tape on the back side of the door to decrease the gap between the door and the battery.
    If you need to you can stack 2 or 3 pieces together.
    Works great
     
  24. underthebus

    underthebus New Member

    Joined:
    Aug 27, 2010
    Messages:
    2
    Tape! Business Cards! Free replacement doors! No free replacement doors! Bending Prongs! Why are you people having to do any of this garbage?
     
  25. gnath9

    gnath9 Well-Known Member

    Joined:
    Jun 18, 2010
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    418
    LOL ..... is somebody grumpy today ? :rolleyes:
     

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