Battery issues. Go to best buy or Verizon?General


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  1. Bisnicks

    Bisnicks Well-Known Member This Topic's Starter

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    Well, as many of you know, the battery on the Incredible sucks. Mine is worse than most. My friend and I go to the same school and take our phones off the charger at nearly the same time. I keep my brightness low, turn off wifi, gps, bluetooth, mobile network, etc. I used to use Advanced task killer (uninstalled due to it being pointless). I sit in class, send a few text messages throughout the day and by the time school is out at 2:30PM it's around 50%. I take it off the charger around 7AM that same day! It's basically in standby all day and the battery is this bad!

    Anyways, I think my battery is defective. I want to get a new one at no cost to me. Should I call Verizon up or go to Best Buy since that's where I bought it?
     

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  2. jamor

    jamor Well-Known Member

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    Actually mine is fantastic.

    Try Berizon.
     
  3. cdodge

    cdodge Well-Known Member

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    The battery doesnt suck there is an issue with some phones that dont charge the battery all the way. Search the forum here and you will find a lot of tips and tricks to fix it.

    If you do the charging trick that you will find in the forums you will be able to squeeze 20 to 30 hours with light to medium use on it. That is the best I have got from any smart phone in awhile. I was going to wait for HTC /verizon to fix the issue but I ended up ordering a replacement. It is back ordered so I will not have it for awhile

    Just wish my battery worked with out going through the charging steps all the time.


    I would imagine you would need to go back where you bought the phone if you are interseted in a replacement.
     
  4. TQ84

    TQ84 New Member

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    It's not the battery. You most likely have a program running in the background that is not allowing your phone to sleep. Check your up/awake time. The awake time should be less than up time. If the awake=up or the up is close to awake, than your phone isn't on standby. The phone should last at least a day and a half with normal use.
     
  5. howarmat

    howarmat Well-Known Member

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    good luck on that, some might get that but alot still arent going to get close to that.
    I would say the goal would be around 20 hours
     
  6. cdodge

    cdodge Well-Known Member

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    I must have really good luck because i get 30 hours with minimal use and close to 20 with light to medium use, after doing the charging steps.

    I was skeptical about it to and thought people were crazy when they were saying they got that much time because before i did the charging trick i barely squeezed 10 hours with NO use of the phone.
     
  7. howarmat

    howarmat Well-Known Member

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    im not saying you cant but if you can get 20 with moderate or more use that is a whole day. i dont think many would complain if they could do that. some are still only getting 8-12 hours though which certainly would be frustrating.
     
  8. Distant

    Distant Active Member

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    I'm getting about 15-16 hours out of a full charge. I'm at 12% now, a little over 14.5 hours with heavy usage today.
    Yesterday I drained it in about 7 hours but there was an app that wasn't helping at all.

    I would say 50% midway through the day is "normal", I am seeing an issue with Handcent SMS though, if I text on that all day (silent mode), the battery goes down faster as compared to the same relative usage with Google Voice (vibrate mode).

    I'm only on my 5th full drain though. I suspect it will improve slightly over the next day or two.
     
  9. cdodge

    cdodge Well-Known Member

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    Ya, i agree with you, I really dont use my phone that much. i make no calls at all and maybe send about 25 texts a day. Most of the usage time is showing off to co workers and freinds :)

    I am one of the unlucky ones that got 8-12 hours with no use and i was frustrated hearing about people getting 20 - 30 hours. thank god someone found a work around.

    I guess when people describe "light" or "medium" usage it is going to vary between people. I barely use it, so my "medium" use might be anothers "light" use.
     
  10. amarryat

    amarryat Well-Known Member

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    Before you leave for school and when your battery is fully charged, turn the phone off, and then turn it back on. At the end of the day when you have 50% battery or so, go into Menu/Settings/About Phone/Battery and compare "Awake time" with "Up time". They should be vastly different. But in your case they are probably just about the same, and this is the problem. An app isn't letting your phone sleep and it is staying awake all day long.
     

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