Battery? MicroUSB port? Or something else?Support


Last Updated: 2012-06-23 05:15:04
  1. juggernaut76

    juggernaut76 New Member

    Hi all,

    First post here. I just bought a Samsung Infuse 4G (AT&T) from a guy off of craigslist. The guy told me the battery was bad (it was swollen), but we were able to get the phone to turn on and it appeared to be functioning normally (I was able to browse through the various menus and the app drawer).

    I bought a new battery.

    Note: There is NO SIM card in the phone, yet.
    Note: I have tested the new battery as functioning in other devices; it is fine.
    Note: I am not an AT&T customer so they won't be any help (I think).
    Note: I have not yet contacted the seller for a refund.

    1) When I put the new battery in (without connected to charger), the battery throbber displays, followed by the gray battery icon (as if in charging mode), the icon then disappears.

    2) When I long-press the power button to turn the phone on, the above sequence is repeated and the phone will not turn on.

    3) When I plug in the charger the battery throbber displays, followed by the gray battery icon, then the icon disappears, but does not appear to be charging.

    4) When I plug in the charger, it goes through sequence #3 above. I long-press the power button, then the battery throbber displays, followed by the gray battery icon, I immediately release the power button then long-press the power button again and the gray battery icon changes to GREEN. I am then able to turn on the phone as if nothing was wrong; I usually have to go through the button press process several times before I get the green battery before I can turn it on.

    Note: I have noticed a very faint flashing of the soft-keys on occasion.
    Note: The battery is being charged when it is connected, or so it seems.

    I'm lost as to what might be the culprit. When starting it, I can enter recovery mode, I can enter download mode via battery pull method.

    Thanks in advance!!

    Here's the info if needed:

    Model: Samsung-SGH-I997
    Firmware version: 2.2.1
    Base Band version: I997UCKE3
    Kernel version: 2.6.32.9
    Build number: FROYO.UCKE3

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