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Battery ProblemSupport


  1. fegoviedo

    fegoviedo New Member

    Hi everyone!

    I wanted to tell you something that's been really bothering me the last couple of days.

    I was using my phone as usuall, and then at night, i left it on Stand by mode, charging, and, the next morning, the battery was totally dead. I wasn't able to charge it on my wall plug, because it wasn't getting any electricity! and then i charged it via USB on my computer and it worked perfectly.
    Later that day, i tried to charge it with my wall charger and i couldn't, so i asked one of my workmates to borrow his charger and it worked perfectly!
    So today, i went and bought a new charger, and instead of charging, it keeps consuming more of my battery!!!!!!
    I'm freaaking out!!!

    Can you tell me what the heck is happening to my phone???

    THANKS!

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  2. StarScream2109

    StarScream2109 Well-Known Member Developer

    The charger you bought must not be supplying enough electricity to charge best bet is to use one designed for the phone :) you can find a replacement off of eBay or Amazon easily
    That's my best guess :)
    Hope it helps
  3. dasudevil

    dasudevil Well-Known Member

  4. ChromeJob

    ChromeJob Well-Known Member

    Make sure you get a real HTC U250. HTC might send you a replacement if you call them and ask sweetly. Anything that is a proper AC charger, 5W or more, 1A (1000mA) or more should do. I found -- perplexing though it is -- that the supplied HTC cable. T500, charges better than other no-name cables.

    While you're charging, go to Settings | Power ... it should say "Charging (AC)." If is says otherwise, e.g. "Charging (USB)" while plugged into a wall charger, the charger isn't a proper fast-charge charger.
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