Ok, I was on the phone with CS because my phone was not downloading MMS pictures, videos, etc. CS told me to remove my battery while the phone was on and that would clear all malfunctions, or supposed to. They said, and I quote, "Remove the battery, reinstall, reboot, and give us a call back." I did said procedure, after reinstalling the battery....wait just wait....I reinstalled the battery and went to reboot the phone....... NOTHING IS FRIGGIN HAPPENING!!!!!!. The battery had 98% battery life....now its acting like theres nothing there. I also hooked it up to a charger....NOTHING!!!!!! Has anyone had this problem before? i have never, in my life, had this happen to any phone before so i am confused. I am about to head to cricket and find out WTF is going on. Will keep you all posted as this exciting story develops.