Beating my head against the Samsung brick wall


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  1. reinbeau

    reinbeau Klaatu barada nikto VIP Member This Topic's Starter

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    Know why I beat my head against a brick wall? Because it feels good when I stop [​IMG]

    The Samsung Dock Home or Home Dock or whatever the heck they're calling the app refreshes constantly. It's very distracting, we've been discussing it here. I sent an e-mail to the developer e-mail that's listed in the app, accessorysupport@samsunmobileusa.com (there is absolutely nowhere on the Samsung site to get support for apps), but that e-mail is invalid (of course). So I called Samsung and tried to find out what real e-mail I could use. Long story short (with many repeats of what exactly the problem is) Samsung has no clue who to write to about apps they develop. The clueless tech I talked to (it took a sledge hammer to get through his skull what I wanted) ended up telling me Samsung doesn't support the apps, the Android Market does (yes, I know, I know...), so there is no way to let the developers know their lovely app drives their users crazy.

    There. I just had to vent. I won't be using the lovely app in my Captivate dock because it's just too distracting. I feel so much better now! ;)
     

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  2. rolloffhill

    rolloffhill New Member

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    Looking at the email address did you try adding a "g" to samsun???

    Just an observation
     
  3. reinbeau

    reinbeau Klaatu barada nikto VIP Member This Topic's Starter

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    Yea, I did, I typed it out here and omitted the 'g' :)
     

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