Support Begginer needs some advice pls

Discussion in 'Android Devices' started by LittleMissJJ, Nov 28, 2012.

  1. LittleMissJJ

    LittleMissJJ New Member
    5

    Nov 28, 2012
    1
    0
    5
    UK
    Hi everyone,

    I just got my note 10.1 a few days ago, all worked fine until this afternoon when play store stopped working it just says no connection I click retry gives error. Also if I go to software update click confirm again does not work gives me error message. Everything else works fine so not sure what really happened. Don't know if these two are related and not sure what to do to solve this.

    Thanks for reading this and any help/advice is appreciated!

    JJ :)
     

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  2. hbryder

    hbryder Well-Known Member
    53

    Aug 7, 2012
    405
    64
    53
    Try restarting then if that doesn't fix it, check to make sure your date and time are correct. Incorrect date and time mess up play store for some reason. If that doesn't work check your wifi connection
     

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