Best Buy LOST My Pre-order Info!!!

Discussion in 'Android Devices' started by RG129, Jun 1, 2010.

  1. RG129

    RG129 New Member
    5

    May 15, 2010
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    5
    For all of you patiently waiting for your Best Buy to call you to schedule an appointment, I suggest you call them first to verify.

    After many people on the forums started getting their appointments scheduled, I called my Best Buy on Friday to verify when they will be scheduling appointments. They said they would make their calls on Sunday.

    Sunday came around...no call.

    I stopped by the store during my lunch break on Tuesday and he said they already made all their appointments! He checked his folder to look for my form, and it wasn't there! He asked me when I placed my pre-order and I said the very first day (or so), May 14th.

    After me not willing to take the first appointment available later during the day on Friday, the BBM associate was kind enough to squeeze me in one of the early morning slots anyway, saying that they "should" be able to fit me in anyway since they'll have extra staffing. When I asked him if them losing my pre-order info will be any problem and he stated that it "shouldn't" be a problem since I'm still in possession of the gift card and original form.

    Most likely there really won't be a problem when I show up on Friday, but if I don't get my phone on Friday, I will be PISSED.
     

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  2. Will84750

    Will84750 Member
    18

    Apr 10, 2010
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    Same thing just happened to me.
     
  3. leastbay

    leastbay Well-Known Member
    18

    May 29, 2010
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    I just called BB and they said they would call on Friday. Said they cant call until they have the phones in hand.
     
  4. Lindseybp

    Lindseybp Well-Known Member
    43

    Apr 18, 2010
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    That's a little odd. I would think all BB would definitely have them in BEFORE Friday.
     
  5. leastbay

    leastbay Well-Known Member
    18

    May 29, 2010
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    Im sure they will. Im just gonna go there when they open.
     
  6. Orion

    Orion Well-Known Member
    223

    Mar 22, 2010
    1,739
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    Ninja
    New York
    I knew this was bound to happen. BB told me they will call me on the 3rd but I'm not taking any chances. I'm calling them today, tomorrow, and thursday if I have to. I'm just going to assume that they don't care. This phone will be mine on friday....believe that!
     
  7. Rigmaster

    Rigmaster Well-Known Member
    143

    May 4, 2010
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    Someone please post a vid of the madness if pre-orders are lost!
     
  8. katmandoo122

    katmandoo122 Well-Known Member
    43

    May 13, 2010
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    BB screwed up this launch. Told me repeatedly that there'd be no appointments. Finally, I walked into RS, got my PO and my appointment. Sunday I get a call from BB asking to schedule. Well, their insistence (plus their holier than thou attitude when I suggested appointments) on no appointments cost them my sale.
     
  9. drksilenc

    drksilenc Well-Known Member
    53

    Apr 16, 2010
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    Helpdesk and asset management
    Pittsburgh area
    the prob is no corp policy thats why
     
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