Best Buy Mobile employee here! Feel free to ask me questions :)

Discussion in 'Android Devices' started by Aookay, Jun 29, 2010.

  1. Aookay

    Aookay Well-Known Member
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    Best Buy Mobile Consultant
    Riverside, CA
    Hi everyone!
    So, I work for Best Buy Mobile, which is awesome, because I am a phone nerd and get to talk about phones all day. Best part of the day is always when someone inquires about Android and then I bust out my keychain with my little green friend on it :D

    Anyways, so I can assume most people are excited about this phone, and I wanted to extend an invitation to anyone who had a question about pre-orders, best buy mobile, the phone (though, if you are here most likely you have that part down), or just anything else.

    Now, I might not be able to answer some questions, as you know it is with any company, there are certain things I can't say, so I apologize in advance. But I promise to be honest and forthcoming with anything I can say :)

    P.S love these forums, I write Android Phone on the sheet we give customers (if they got an Android phone, obviously), because I know how good of a resource it is.

    P.S.S I know this kind of thread has been done a few times in the past, so it might be old hat, but! I thought I would try my hand at it, so forgive me if this is just spam to you :S

    -------------
    Official Pre-order FAQ for the Droid X
    http://forums.bestbuy.com/t5/Mobile...Droid-X-by-Motorola-Pre-order-FAQ/td-p/129221
     

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    JQwerty91, Mew2, Syv3n and 1 other person like this.
  2. damstr

    damstr Well-Known Member
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    Any chance you'd know what kind of quanities on average stores will get? My local bb had 16 pre orders and I thought that was a little high so I passed on pre ordering there.
     
  3. Eryl Flynn

    Eryl Flynn Well-Known Member
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    Are there any set numbers per store? And do you know when they stores are scheduled to have them?
     
  4. Gamble

    Gamble Well-Known Member
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    Va Beach, VA
    Welcome to the neighborhood! One quick question, my Best Buy stated that they would have the Droid X for sale on July 11th. Does that sound accurate to you?
     
  5. Steven58

    Steven58 Reformed PH
    VIP Member
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    Feb 19, 2010
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    Not spam. I'm grateful you're here! GROUP HUG!!!
     
  6. droidSPARX

    droidSPARX Well-Known Member
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    1 year contract for the phone yea or nae
     
  7. benjiedude

    benjiedude Well-Known Member
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    ^ This...why are we hearing that some are and some aren't? Mine has confirmed twice to me that they will.

    And yes, can you please confirm if we'll have it on July 11th from BB.
     
  8. Aookay

    Aookay Well-Known Member
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    Best Buy Mobile Consultant
    Riverside, CA
    The lowest I've seen for a launch is 20, and that was for the iPhone 4 (we were actually supose to get 50...sigh). My store is one of the biggest in our district though. If Motorola does as good as HTC did for the EVO launch, there should be at least 30 per store. Unfortunatly, we don't know the exact number until the week it comes out.
     
  9. Scblacksunshine

    Scblacksunshine Well-Known Member
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    Don't you just hate selling PSP? Thank god they got rid of those awful PRPs...btw, what's your store shrinkage looking like? :D
     
  10. MaxxVE

    MaxxVE Well-Known Member
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    Is it possible to buy the phone at full retail? And could I pre-order it if I were going to buy outright?
     
  11. Aookay

    Aookay Well-Known Member
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    Best Buy Mobile Consultant
    Riverside, CA
    No set numbers, and it all depends on our shipment and what else is coming that week. So no set schedule on when they come in, but typically it's the week of.
     
  12. AJ_EVO

    AJ_EVO Well-Known Member
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    Does Best Buy charge a restocking fee if you return an HTC Evo 4G within 30 days? Sorry, I know it's not a D-X question :D
     
  13. Aookay

    Aookay Well-Known Member
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    Best Buy Mobile Consultant
    Riverside, CA
    Not at all, in fact we had our Verizon rep come in the other day to put up the new preorder sign (which is very cool...big eye), and he made sure to go over the hard street date of the 15th. Make sure you speak to the mobile manager at your store :)
     
    SpraynardKrueger and Gamble like this.
  14. Aookay

    Aookay Well-Known Member
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    Best Buy Mobile Consultant
    Riverside, CA
    :D /highfive
     
  15. Aookay

    Aookay Well-Known Member
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    Best Buy Mobile Consultant
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    Do you mean a 1 year extension of your contract or 2 year extension and you are 1 year in? :)
     
  16. Aookay

    Aookay Well-Known Member
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    Best Buy Mobile Consultant
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    Our verizon rep has told us the 15th. But! They also told us a later date on the Devour, we haven't got an official word on when Best Buy will be selling it.

    As of right now, Verizon told us the 15th.
     
  17. benjiedude

    benjiedude Well-Known Member
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    1 year extension for me as I'm paying month to month right now.

    What's the Full/no contract price gonna be at BB?
     
  18. droidSPARX

    droidSPARX Well-Known Member
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    new customer, so I wonder if I can sign up for a new 1yr contract
     
  19. Aookay

    Aookay Well-Known Member
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    Best Buy Mobile Consultant
    Riverside, CA
    lol.
    Actually, I don't. I never feel like I'm selling it, because I never ask them about something they wouldn't need. I offer, and if they don't need it, they won't get it :)

    PRP is good for prepaid phones, because if something goes wrong as it's a manufactuers defect, we can swap it out in store. Saves them having to send it in deal with shipping, blah blah blah. Also, goes for two years, and we know how phones always goes out right after the manufactuers warranty...
     
  20. Aookay

    Aookay Well-Known Member
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    Best Buy Mobile Consultant
    Riverside, CA
    Yes, and yes. We did a few of those for the Evos and iPhone 4s :)
     
    MaxxVE likes this.
  21. Aookay

    Aookay Well-Known Member
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    Best Buy Mobile Consultant
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    lol, that's quite allright, though the moderators might move this if it shifts too far off Droid X territory >.>

    No restocking fees for any phone other than Iphones. Stupid iPhones.
     
  22. Aookay

    Aookay Well-Known Member
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    The one year extensions I believe we can do, I know we can do them for sprint, but verizon is a different beast. I'll have to check into this one. I'll get back to you :)

    we don't have the product in our inventory system yet, so no details on our full price will be. 599.99 Seems to be the norm though.
     
  23. Aookay

    Aookay Well-Known Member
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    Best Buy Mobile Consultant
    Riverside, CA
    I will check into this tomorrow for you. I'm actually off today, but I wish I was at work ;)
     
    droidSPARX likes this.
  24. Gamble

    Gamble Well-Known Member
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    Va Beach, VA
    BTW I hope you have some free time because the questions aren't going to stop for awhile. :D
     
  25. benjiedude

    benjiedude Well-Known Member
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    What about extensions for month to month Verizon subscribers like myself. They've told me yes.

    Edit: Sorry. I see that you answered it already.
     

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