Best Buy told me I cant cancel and then immediately sign up if Im already with Sprint


Last Updated:

  1. tx_brandon

    tx_brandon Well-Known Member This Topic's Starter

    Joined:
    May 28, 2010
    Messages:
    187
    Likes Received:
    48
    He said if I cancel and then try to sign right back up I lose my number. Anyway around this? I want to cancel current contract, pay ETF, and sign back up with EVO. How can I do that?
     

    Advertisement
  2. KMacBlue

    KMacBlue Member

    Joined:
    May 16, 2010
    Messages:
    9
    Likes Received:
    0
    Go to Walmart, buy a cheap pay as you go phone for $30, port your number, cancel the walmart phone, port back over to Sprint.
     
  3. clambert1273

    clambert1273 Well-Known Member

    Joined:
    May 5, 2010
    Messages:
    584
    Likes Received:
    149
    you will get a new number... no doubt about it - even if you went through sprint.
     
  4. Covert_Death

    Covert_Death Well-Known Member

    Joined:
    Feb 2, 2010
    Messages:
    2,091
    Likes Received:
    665
    you can't do that within i think 90 days. it's a sprint policy so you can't scam your way to a cheaper phone like your trying to do... companies have to protect their funds they can't just have people using loop holes so they don't have to pay sprint what they should
     
  5. KMacBlue

    KMacBlue Member

    Joined:
    May 16, 2010
    Messages:
    9
    Likes Received:
    0
    True, I forgot that there is a waiting period.
     
  6. ShadowDrake

    ShadowDrake Member

    Joined:
    May 14, 2010
    Messages:
    24
    Likes Received:
    6
    I don't understand?

    That's partially what the ETF is for. He'll have to pay his ETF to cancel anyway?

    I don't see why Sprint wouldn't allow it. Try calling retentions and talk to them about it.
     
  7. Covert_Death

    Covert_Death Well-Known Member

    Joined:
    Feb 2, 2010
    Messages:
    2,091
    Likes Received:
    665
    because it's cheaper to pay the ETF and get a new phone if you can sign back up that day... so basically they lose money

    and retentions is there to KEEP you lol, although they MIGHT get you a deal on the evo, they won't however hook you up with a bait and switch
     
  8. Putty

    Putty Well-Known Member

    Joined:
    May 31, 2010
    Messages:
    832
    Likes Received:
    56
    That sucks
     
  9. clambert1273

    clambert1273 Well-Known Member

    Joined:
    May 5, 2010
    Messages:
    584
    Likes Received:
    149
    Interesting.. I talked to sprint twice regarding this issue... they know full well what I am doing and NOT ONE person there told me I had to wait 90 days to add another line... I canceled one of my lines in May and it is set to defunct on June 3rd. I called again this morning (cancellations) to confirm it was still set to be gone on June 3rd.

    He asked me why I was canceling it and I told him bluntly. The only thing he tried to get me to do was keep the number and have them bump the $75.00 upgrade... I said no thanks that it was my daughters line that I was canceling so I WANTED a new number.

    They were OK with it and never once said I couldn't add it on the 4th -which is when they knew I was going to.
     
  10. SeriousBlack25

    SeriousBlack25 Well-Known Member

    Joined:
    Feb 19, 2010
    Messages:
    72
    Likes Received:
    6
    Save the Mula$ and just buy the phone Problem Solved...havent found an easy way around this yet!...
     
  11. Berner

    Berner Well-Known Member

    Joined:
    Mar 23, 2010
    Messages:
    316
    Likes Received:
    112
    Cancel your contract = lose your number. Even fcc.gov explains this in their consumer disclosures on number portability.
     
    Covert_Death likes this.
  12. Napoleon_PhoneApart

    Napoleon_PhoneApart Well-Known Member

    Joined:
    Jan 5, 2010
    Messages:
    95
    Likes Received:
    8
    I think AT&T has a similar policy
     
  13. maximus96

    maximus96 Well-Known Member

    Joined:
    May 5, 2010
    Messages:
    63
    Likes Received:
    4
    So you can't port to a prepaid phone and port back within 90 days? That sucks
     
  14. Agent Jones

    Agent Jones Well-Known Member

    Joined:
    Oct 9, 2009
    Messages:
    354
    Likes Received:
    73
    it can be done. i have done it twice. heres what you do

    add a new line for $10-$20 bucks a month (depends on if your on family plan already or not) get the evo on the new line for $200 bucks. then once you have the evo on the new line move the evo over to your old line and your old phone to the new line(can be done via online, over the phone, or in a sprint store. BB and RS wont do it). then wait 30 days. once your 30 days is up cancel the new line and pay the $200 ETF. I did this last year for the Pre and also for the Touch Pro 2. no problems. just make sure you wait the 30 days first or else they wont let you do it.
     
  15. MisterEd

    MisterEd Well-Known Member

    Joined:
    Apr 15, 2010
    Messages:
    773
    Likes Received:
    117

    They wouldn't allow it because the discounted price is for NEW customers or NEW lines not just because you cancel service and restart it whether you pay an ETF or not. They use your Social Sec # as a guide so no matter how you try to sneak around it it won't work unless you have a wife, aunt, uncle, mommy or daddy with a different SSN to sign up for you. ALL the carriers are the same. When I wanted my iPhone I canceled my account and had my wife sign up under her SSN with no problem.
     
  16. clambert1273

    clambert1273 Well-Known Member

    Joined:
    May 5, 2010
    Messages:
    584
    Likes Received:
    149
    actually just spoke with sprint... canceling a line and readding is not a big deal to them. The problem is in the system - it takes 45 days to drop out of the system so until then it makes them reactive that line of service.

    So even though I canceled my 3rd line - it won't be out of the system for 45 days. However, I had a REALLY good rep right now that was higher up the chain that understood my plight and where I was coming from... I shall be happy on the 4th ;)
     
  17. avengence

    avengence Well-Known Member

    Joined:
    May 31, 2010
    Messages:
    51
    Likes Received:
    2
    Open a new line on the 4th and cancel the other one for a ETF. You lose your number either way.
     
  18. MisterEd

    MisterEd Well-Known Member

    Joined:
    Apr 15, 2010
    Messages:
    773
    Likes Received:
    117
    Where is there a $10 (or $20 family line for Sprint? I'm a "new subsciber" and am getting an EVO and I wanted my wife to get a simple plain phone and she would have to pay their regular lowest voice only plan rate ($35?). I was told they don't have a family add-on like VZ or AT&T and I haven't found one online. There is an "everything data family" plan but that's big bucks for 2 lines. Is it really worth it for all the aggravation? Just buy the friggin' phone for $450.
     
  19. BigRick10

    BigRick10 Well-Known Member

    Joined:
    May 26, 2010
    Messages:
    205
    Likes Received:
    98
    No, You get the EVO on the line you open. Call and switch the EVO from the line you opened to your primary line. Once the 30 days are up call and cancel the line you just opened. Paying the ETF. EVO is already on your primary line.
     
  20. vicshalls

    vicshalls Well-Known Member

    Joined:
    May 30, 2010
    Messages:
    390
    Likes Received:
    25

    Pardon my ignorance but if you are going to go through all that hasell then expense just but the phone out right. 200 for the phone and 200 etf is the 400 you would have paid just to buy the phone. am i wrong pr am i missing something here?
     
    nikkihp79 likes this.
  21. Brillokc

    Brillokc Member

    Joined:
    May 17, 2010
    Messages:
    13
    Likes Received:
    2
    How much money are you actually saving?

    $199 (for Evo) + $20 (for new line) + $199 (ETF) = $420

    for a $450 phone?
     
  22. BigRick10

    BigRick10 Well-Known Member

    Joined:
    May 26, 2010
    Messages:
    205
    Likes Received:
    98
    You have to wait for the rebate from Sprint to bring donw the price to $199 as they are the only ones selling it for $450. So out of pocket its actually

    $299 (for Evo) + $20 (for new line) + $199 (ETF) = $520

    Go to RS and no rebate so its a better route this way ;)
     
  23. Jordus

    Jordus Well-Known Member

    Joined:
    May 5, 2010
    Messages:
    283
    Likes Received:
    70
    Exactly. You are saving maybe afew bucks for possibly weeks of headache and phone wrangling.
     
  24. Agent Jones

    Agent Jones Well-Known Member

    Joined:
    Oct 9, 2009
    Messages:
    354
    Likes Received:
    73
    this solution is NOT for new customers. if your a new customer just sign a contract and buy the damn phone for $200 bucks. this plan is for people that dont wanna pay best buy 600 bucks or radio shack 500 bucks and are still under contract.
     
  25. firemedic1343

    firemedic1343 Well-Known Member

    Joined:
    May 15, 2010
    Messages:
    50
    Likes Received:
    10
    Or just make the full switch to a Google Voice number?
     

Share This Page

Loading...