Big Error With Back Speaker


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  1. CSTblank

    CSTblank Well-Known Member This Topic's Starter

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    The speaker on the back has a support beneath it (where the speaker(s) would be), except in one area. Off center to the right there is a hollow area where it can be dented, which I found out the hard way. I just happened to look at it and notice this defect. Having never dropped mine, I have no idea what could have caused this other than something pressing on it in my pocket. Upon further inspection I found out that this area is in fact pliable, due to the lack of support behind it.

    Will be dropping by VZW on monday. Since I'm within my 30 days until jan. 3rd, I hope they replace it for me. It would really suck to have to pay my $89 deductible (or whatever it is) just for this, but I can't be showing off my Droid with a dented speaker :(

    Here's some pics of it.... They're rather blurry because my camera isn't the greatest, but you can see quite well the damaged area

    [​IMG][​IMG]
     

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  2. messenger13

    messenger13 Well-Known Member

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    This is why we can't have nice things. :(
     
  3. CSTblank

    CSTblank Well-Known Member This Topic's Starter

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  4. TheOldFart

    TheOldFart Active Member

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    The reason it is unsupported there is that is the location of the speaker, just to the right of middle. If there were plastic supporting the grill there then there wouldn't be any outlet for the sound waves, except through the solid plastic. It is no different than a home speaker. There is no support behind the speaker cloth where the speaker elements are. Calling it a defect is like saying that a home speaker is defective if you punch your finger through the speaker cloth. The droid isn't a solid metal brick. It can be dented.
     
  5. CSTblank

    CSTblank Well-Known Member This Topic's Starter

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    Idk about your home speakers, but mine have a plastic grill behind the metal cover (the gold metal part of the droid is comperable to this.)

    I didn't say that all droids were defective because of this, i just said look what happened to mine because of the cavity (where I now know the speaker is)
     
  6. CRPercodani

    CRPercodani OFWGKTA VIP Member

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    I think because of the title of your post it seemed like you were saying it was a defect. That sucks though, must have been a key or something small enough to fit between the soft rubber middle and bottom back sections. I wouldn't be surprised if they said no because it is something you did (intentional or not) to the phone, not something defective from the factory, but maybe you will get lucky.
     
  7. CSTblank

    CSTblank Well-Known Member This Topic's Starter

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    Yeah, I'm not sure what it was at all... a coin maybe... but i just hope VZW will change it out for me... I'm way too OCD to have a dent in my phone lol
     
  8. CRPercodani

    CRPercodani OFWGKTA VIP Member

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    Me too, if they won't exchange it I would try using a needle and very carefully bend it back out one hole at a time.




    (That's what SHE said)
     
  9. CSTblank

    CSTblank Well-Known Member This Topic's Starter

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    That's actually a good idea (which I didn't think of). Thankyou.

    I was wondering how to get the rubber part off and do it that way

    I'll let you know what they say come monday lol

    EDIT: You're right! That is what she said!
     
  10. TheOldFart

    TheOldFart Active Member

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    I have never had a home speaker with anything behind the grill cloth or metal mesh. The cloth grill is stretched over a wooden frame, with nothing interfering with the sound waves coming out of the speaker elements. Even the small inexpensive ones I once had didn't have anything behind the metal mesh grill. If I were to accidentally kick into the grill cloth on mine then I could hit the driver cone or the fragile tweeter dome. There is no protection behind most speaker grills, at least the ones that I have ever had.

    My Droid is the same as yours. All Droids are made that way. If I were to punch something into that part of the grill then it would dent it. It is accidental damage, just as dropping it would be. In any case, it doesn't affect the functionality of the phone. It's too bad that it happened, but if you get a new one it could happen the same. Carrying the phone in a pocket with keys could easily cause this. I don't know if you do that, but if you do then that is a probable explanation.
     
  11. CSTblank

    CSTblank Well-Known Member This Topic's Starter

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    I'm usually very careful not to have anything in my pocket with my droid. But alas I suppose I might have accidentally put a nickel or some loose change in my pocket without thinking.

    It's all aesthetic and not functional damage, but if I do get it replaced I'll be sure to be much more conscious of the probability of this happening. As I'm sure more people will be too, having seen what happened to mine.
     
  12. cdodge

    cdodge Well-Known Member

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    You didn't see my post a few weeks ago about being carefull. I put my thumb through the plastic grill cover when sliding the battery cover back on :( this should be metal and not paper. A bad design by moto
     
  13. CRPercodani

    CRPercodani OFWGKTA VIP Member

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    I don't think it is made of paper.
     
  14. Barbara

    Barbara Well-Known Member

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    I saw it, and I have had to take the battery cover off twice since then. I have been VERY careful. I definitely appreciate the warning.
     
  15. DroidJnkie

    DroidJnkie Well-Known Member

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    Children, this is why we have HARD CASES for our phones.

    :rolleyes:
     
  16. CSTblank

    CSTblank Well-Known Member This Topic's Starter

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    What did you do about it? Did VZW replace it? Or are you stuck like chuck?
     
  17. cdodge

    cdodge Well-Known Member

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    I am just living with it. I was depressed the first few days but I forgot about and it doesn't bother me that much anymore. Mine is more of a tea
     
  18. cdodge

    cdodge Well-Known Member

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    Unfortunately it is and its pretty simple to tear.

    At best it might be considered a thin piece of plastic and it has no support behind the part that is over the speaker. If you want to check just take you bettery cover off and look right below where you put your thump to take the battery out. It you lightly push on it you will see it is flimsy and bound to get punctered at some time.
     
  19. CSTblank

    CSTblank Well-Known Member This Topic's Starter

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    It's true. I've done some research and it's really not even metal grill. Just a sticker (which may be made of a ridiculously thin metal)

    I'm trying to fix mine currently, and it moves and plies like paper
     
  20. metasin

    metasin Well-Known Member

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    I also have a dent there. This was my 3rd unit and it came that way out of the box. However with all the other issues I was having with the other phones, I kept it. After a few days you realize that you never really look at the back of he phone anyway. It sucks but at least everything works as it should.
     
  21. CSTblank

    CSTblank Well-Known Member This Topic's Starter

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    I performed a simple phone "operation" by trying to bend it back into place and it looks.... well... you can tell when looking at it something is off, but it's an improvement over the "dent". In the right lighting you can't really tell at all unless you're inspecting it, and let's be honest.... No one will. I doubt VZW will exchange it, but it's worth a try. If not, I might need just get a hardcover. I'll post pictures tomorrow once my camera has a charged battery.

    I also emailed Motorola about possibly ordering a new sticker for the back cover, since essentially that's all it is.

    will update
     
  22. dmodert66

    dmodert66 Well-Known Member

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    Interesting. I just took a look at mine and it looks fine. However, I also ran the tip of my finger (not my nail) ever so gently over the entire surface of the "sticker". There is an indentation in that exact spot (though it is not noticeable by sight)...
     
  23. messenger13

    messenger13 Well-Known Member

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    Cases suck. :p

    Although ... I does likes myz leather holster (instead of carrying my baby in my pocket). ;)
     
  24. MisterEff

    MisterEff Well-Known Member

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    I just felt it and mine is soft there too. When I gently run my finger over it it bends down, I sure hope that I do not dent mine. Thanks for letting us know that we should be more careful.
     
  25. CRPercodani

    CRPercodani OFWGKTA VIP Member

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    It's definitely NOT paper, I have ran a few different objects across it and while it may be flimsy it is at least plastic. It doesn't have the metal feel when you hit it with another piece of metal but it could be because it is sooo thin. Either way I would be careful when leaving it in your pocket with other small/pointy objects. I myself use a padded sleeve lined with microfiber.
     

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