Black Screen but functional phoneSupport


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  1. twaroc

    twaroc New Member This Topic's Starter

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    Droid 1. Was getting in my car and the phone missed my pocket and hit the ground. Fell about 1 foot to the ground, and landed on, if you were looking at the phone screen, the bottom left corner of the phone body (i.e. not screen). There is no cracked glass, only a small scuff on that corner. However...

    The screen does not come on anymore. The phone is functional because I get haptic feedback when I touch the screen (I can unlock it and use the volume button to put it in silent) but I cannot see anything on the screen; it's totally black.

    I'm surprised a 1 foot drop did this. I'm wondering what the opinion of the forum is for my next steps:

    1) Is there a connector in that area / known issue with it coming lose?
    2) Have Verizon replace phone as is (in rooted condition).

    FYI - Phone is running Pete's Froyo BB 0.4 Rom - great ROM.

    Thanks!
     

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  2. dukenilnil

    dukenilnil Well-Known Member

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    Same thing happened to me (and others on this forum it appears) this week. Running OTA 2.2. Have tried removing battery dozens of times, plugging into wall charger, smaller drops and shakes, and no luck. Verizon is sending a replacement refurb.
     
  3. twaroc

    twaroc New Member This Topic's Starter

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    I'm a tinkerer at heart, so my first inclination is I can fix it. I called VZW, I'm still under warranty so they'll replace the phone. The support specialist immediately asked if I took the 2.2 upgrade because he's heard of this problem happening recently...

    Mine isn't related, but I flashed the 2.1 SBF on with RSDlite and it took it. Screen is still black, as are the buttons on the bottom. I'm guessing something happened with the connector to the screen from the main board.
     
  4. slider5634

    slider5634 Well-Known Member

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    That's probably a good diagnosis. I've not disassembled my Droid, but I'd guess that the ribbon for the display and the ribbon for the touch screen are different cables. Either that or you knocked the ribbon just far enough out of the slot to affect the display, but not the touchscreen.

    If you're feeling lucky, you can certainly attempt repair. However, I'd recommend trying to get it replaced. The circuit board connectors for ribbon cables are often rather flimsy and have a tendency to break.
     

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