Black screens

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  1. katattackk

    katattackk Member

    Alright so when I try to send a text message to someone, my screen goes black and closes my text messages out and returns me to the text message menu. I also cannot read/send text messages to people I already have texted unless the text messages list is showing their name instead of their number. Which takes about ten minutes to load. I'm also having trouble accessing my contacts because when I open them I can't load one until every single contact loads otherwise the screen turns black and takes me back to the home screen. I've tried turning the phone off and back on, returning the phone back to factory settings, killing background apps, and checked my settings. But I'm still having problems. Does anyone know how to help me? I hope I've given enough detail.

  2. MyNamesTooLong

    MyNamesTooLong Well-Known Member

    Master reset didnt work? have you tried clearing your sd card...My behold 2 was nearly unusable until I cleared everything.
  3. katattackk

    katattackk Member

    yeah it didnt surprisingly. i havent tried that though, but i definitely will. thank you so much for replying and helping!

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