Blank screen can't hang up with out sliding

Discussion in 'Android Devices' started by JoyAnn, Dec 27, 2009.

  1. JoyAnn

    JoyAnn Member
    5

    Dec 12, 2009
    6
    0
    5
    yup thats it, I get a call talk then when its time to hang up get a black/blank screen and will not work till i slide it open ... sometimes i have to take out the battery and reset it but not as often since the upgrade
     

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  2. ampersand

    ampersand Member
    35

    Dec 27, 2009
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    35
    student
    Arizona
    I know this may be the obvious question, but is it possible that you're blocking the sensor when you move the phone away from your ear? Also, sometimes it takes a couple of seconds for my screen to come back after I've made a phone call and moved the phone away from my ear . . .
     
  3. JoyAnn

    JoyAnn Member
    5

    Dec 12, 2009
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    nope held it away from my head over 1 minute and moved it around in diffrent lights and sideways just incase also with out case still an issue
     
  4. iPhone2Droid

    iPhone2Droid Well-Known Member
    38

    Dec 7, 2009
    201
    12
    38
    ... which is why I use freebie Keep Screen On. Have it set for only the Phone app. Works wonders!
     
  5. JoyAnn

    JoyAnn Member
    5

    Dec 12, 2009
    6
    0
    5

    cool thanx was wondering if I needed to shut off some privacy settings or have sensor replaced
     
  6. messenger13

    messenger13 Well-Known Member
    163

    Dec 8, 2009
    3,133
    381
    163
    Director of IT
    Cleveland, OH
    Using an app to correct what appears to be a flaw on her phone sure does seem like fuzzy logic to me. Just sayin'...

    I'd be making a trip back to Verizon if that were my phone.
     
  7. Tim K

    Tim K Well-Known Member
    183

    Nov 2, 2009
    1,649
    471
    183
    Male
    Phila, PA
    its "normal". There are tons of posts here an on other forums about the screen staying black after hanging up. Some people think its a flaw in the phone...though I found a response on the motorola support forum from Motorola that claims it is intentional. If you are on a call longer than the screen timeout period, the screen will lock....and you will have to unlock it using the top button or slide out the screen. If that's the case its a dumb design.
     
  8. DroidsInvade

    DroidsInvade New Member
    5

    Dec 28, 2009
    2
    0
    5
    I've been experiencing this issue as well. I find it incredibly annoying, will download the Keep Screen app only because I don't want to take the phone back to Verizon as that is opening up a can of worms to become completely enraged by their inept customer service.
     
  9. droidosis

    droidosis Well-Known Member
    43

    Dec 22, 2009
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    25
    43
    I don't think it's normal? I've had the phone for many weeks now, and every time I pull it away from my ear, the screen reappears, almost instantly. Everytime.

    The only time I've seen the lock screen when pulling the phone from my ear, is if I've navigated away from the default phone screen during an active phone call (by hitting the home button during the phone call to either look up a number/email address, or send a TXT msg with some info out) - even if I repress the phone icon and "Return the call in progress." The lock screen likes to show after the timeout period.

    I'd return it, sounds like bad sensor.

    EDIT: Or possibly an app you have in common that is causing a conflict with that operation?

    -droidosis-
     
  10. elizabethinpa

    elizabethinpa New Member
    5

    Feb 6, 2010
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    5
    I have the opposite problem....when I am on the phone I accidentally (unintentionally) hit keys on the screen that bring me to my voicemail, hits random numbers or (most often) hangs me up.

    Does anyone know how I might lock the screen in the off position during a call so that I can avoid accidental hanging up/random VM calling?

    When I briefly click the power/lock button it turns the screen off briefly, but if I accidentally take the phone away from my ear (e.g. hold the phone with my shoulder or just readjust my holding of the phone) the screen comes to life again. In other words - it does not LOCK.

    When I click the power/lock button and hold it, it prompts me to power off.

    When I hit the power/lock button and hold it, then hit it again briefly SOMETIMES it blacks the screen out so that I can't get it to come back alive (I have left some really long silent endings to voicemail messages where I can't hang up). But it never "locks" it so that I have to unlock it by sliding my finger across the screen.

    So I guess my question is this: how do I use the lock button to make the screen actually lock!?

    If anyone has seen a post that addresses this? I have been unable to find one.
     
  11. elizabethinpa

    elizabethinpa New Member
    5

    Feb 6, 2010
    2
    0
    5
    I have the opposite problem....when I am on the phone I accidentally (unintentionally) hit keys on the screen that bring me to my voicemail, hits random numbers or (most often) hangs me up.

    Does anyone know how I might lock the screen in the off position during a call so that I can avoid accidental hanging up/random VM calling?

    When I briefly click the power/lock button it turns the screen off briefly, but if I accidentally take the phone away from my ear (e.g. hold the phone with my shoulder or just readjust my holding of the phone) the screen comes to life again. In other words - it does not LOCK.

    When I click the power/lock button and hold it, it prompts me to power off.

    When I hit the power/lock button and hold it, then hit it again briefly SOMETIMES it blacks the screen out so that I can't get it to come back alive (I have left some really long silent endings to voicemail messages where I can't hang up). But it never "locks" it so that I have to unlock it by sliding my finger across the screen.

    So I guess my question is this: how do I use the lock button to make the screen actually lock!?

    If anyone has seen a post that addresses this? I have been unable to find one.
     
  12. xaneth

    xaneth Member
    5

    Mar 24, 2010
    5
    0
    5
    Having this issue as well, very annoying when trying to enter numbers on the keypad, or conference someone into the call. But at the same time, I don't want to mute myself with my face! There has to be a better way!!!
     
  13. xaneth

    xaneth Member
    5

    Mar 24, 2010
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    0
    5
    Wish it worked wonders for me. No workee for me, at least on Cyanogen-5.0.5.3-Droid.
     
  14. Airforcemario

    Airforcemario Active Member
    35

    Jan 3, 2010
    40
    0
    35
    Clovis, NM
    I have the same thing happen to me every once in a while. To fix the problem I tap the power button.
     

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