blue screen and won't turn offSupport

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  1. GrandmaS

    GrandmaS New Member

    What can I do? Samsung Galaxy 10.1

  2. Galaxy Tab2 47

    Galaxy Tab2 47 Well-Known Member

    Have you held down the on button for over a minuet? If that does not work I would call Samsung Tech. support.
  3. ComputerGranny

    ComputerGranny Well-Known Member

    You can also hold one finger on the screen and press the power button at the same time until it powers off. I've used this method when my Tab seems "frozen". Takes about 15-30 seconds.

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