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Bluetooth beam........ help!!!!!

ok, i just upgraded to the hero from the touch pro. and the connector is broken so the people at the sprint store cant transfer the contacts. but my touch pro can send all of my contacts over beam, but my hero wont accept the beam. everytime i tap on the "tap to send" it will just say "pending" then "failed" and i dont know why. PLEASE HELP!!! I HAVE OVER 250 CONTACTS AND DONT WANT TO DO THE BY HAND!
 

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