I have a 2015 Ford Focus (Sync2 with MyTouch) and an LG G3 D855 with Lollipop (carrier is 3 UK). The phone connects via Bluetooth and stays connected, that's fine. My issue is with phonebook download (which was fine with this phone on my 2013 Focus with original Sync but is frustratingly flawed on this car). The phonebook downloads (supposedly), I can see a full list of names have been transferred to the car. However, go into each one on screen and no other information is there (including the phone numbers), so this incomplete phonebook is useless for calling anyone (naturally the numbers ARE on my phone)! I've tried deleting the devices and re-pairing them, no difference. I can manually type in or speak numbers to call, but I can't pick a directory entry via the screen or verbally (well I can try, but it won't do anything). Bizarrely though, if someome in my phonebook calls me, their name IS displayed on the car's screen during the call, even though their number is not stored against the name!
It is driving me nuts. Any advice gratefully received!!