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Bootloops!!!Support


  1. Amir4Life

    Amir4Life Member

    Hi

    I wanted to update my msII(Fr retail version), i used the update software from motorola, when the update process rebooted the phone, it stuck in moto logo, said to me to reboot manually, didnt work, did the battery remove, nada, didn't want to reboot recovery mode either.
    Thought it was dead but some hope came back when i held up arrow while rebooting, i was able to reach bootloaer screen,
    tried then sbffing the phone, but process never ends even if it says passed.
    i read around and did various things, but still can't get the phone booting,
    Is there a way to wipe data from bootloader screen?

    Help needed please, Thanks in advance.

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  2. Szadzik

    Szadzik Well-Known Member

    If you can get to bootloader, can you try to get into recovery mode and wipe the device?
  3. Amir4Life

    Amir4Life Member

    No , my only option is bootloader screen ( holding up and on ),
    recovery is with x button, does not work (1 000 tries :confused:)
    So i sbffed it with 5 sbf files nada
    the thing is while it processes the flash (or update mode) it asks for reboot, and thats the problem phone always reboot on moto logo, so the process cant finish even if it says pass'd.

    Question:
    *Who does RSD Lite does not detect imei No anymore , i have n/a instead?
    *Do you think if moto unlock the bootloader, i ll have more success?
    *It s a second hand phone so i have no documents or warranty, but if i decide to send it or take it to motorola repair service , will they accept to repair it if i pay?

    Please some advice
  4. Szadzik

    Szadzik Well-Known Member

    The IMEI thing is not a surprise, it has happened to me and everything was ok.
    I would not count on getting the bootloader unlocked anytime soon.
    If you have no documents Motorola will not fix it for free.

    Are you sure you have a European Milestone and not an American version?
  5. Amir4Life

    Amir4Life Member

    Szadzik thanks for your replies,
    The thing is my keyboard is azerty, so i think it s a french retail phone, now only thing i m sure is my phone is full brick'd unless someone give me an advice or sthing to do...:mad:
  6. Szadzik

    Szadzik Well-Known Member

    Where did you get the SBF files from?

    Here is the repository you are supposed to use:

    sbf:milestone [And Developers]

    Make sure that you use the French version of the file and make sure you DO NOT use SERVICE VERSION.

    This would be the one you should start with:

    France: SHOLS_U2_02.38.1

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    If the above does not work, try this one:

    France: SHOLS_U2_02.31.0

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    Let me know how it goes and if it still does not work we will try something else maybe.

    Remember to do this by entering the bootloader and then connecting to the PC and flashing.
  7. Amir4Life

    Amir4Life Member

    I normally used the correct sbf files , but the one you gave me are normally milestone 1 sbf, im confused , did you sbffed with that?
  8. Szadzik

    Szadzik Well-Known Member

    My mistake, I have no iea why I thought you had an MS1.
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