Broken ENV2, what to do?


What should she do?

  1. Replace with a refurb

    5 vote(s)
    19.2%
  2. Get a Droid

    13 vote(s)
    50.0%
  3. Get an Ally

    0 vote(s)
    0.0%
  4. Wait for Droid 2

    7 vote(s)
    26.9%
  5. Take a chance on Ebay

    1 vote(s)
    3.8%

Last Updated:

  1. Clementine_3

    Clementine_3 Well-Known Member This Topic's Starter

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    My sister, who is on my family plan, just called to let me know the inside screen on her Env2 is hosed but she can still use the outside screen. She has insurance so could get a refurb replacement for the deductible price ($50 I think). She is not eligible for an upgrade, she got the phone in December. She really, really likes my Droid but I'm sure she is not going to want to pay full retail for it, but may. Of course, I think she should. LOL.

    As I see it, her choices are:
    1) Get the refurb through insurance
    2) Get a Droid (full retail, not sure about Ebay/Craigslist. What if she gets a lemon?)
    3) Consider an Ally (the reviews aren't great, but it is less expensive)
    4) Deal with the broken inside screen and wait for the Droid 2.

    She will want a keyboard so Incredible/Shadow are not options.

    I haven't called CS yet but am not sure how it works if you replace a phone that is not eligible for upgrade...does that count as breaking the contract and will she be charged an ETF or is that if you just cancel the service?

    Just trying to come up with options for her, any input is appreciated!
     

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  2. messenger13

    messenger13 Well-Known Member

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    I think choice "1" is a no-brainer. Once she's up for a new phone, she can evaluate the choices then.
     
  3. cggorman

    cggorman Well-Known Member

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    As much as I covet my Droid, it pains me to say it's inferior to the EnV as a messaging device. Unless she really wants/needs a superphone AND IS TECHIE, I'd steer her elsewhere.
     
  4. Haywire

    Haywire Well-Known Member

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    Have to agree. If she wasnt satisfied with the env2 for whatever reason I'd so go for something else, but you not mentioning that (other then the screen issues) leads me to think she is happy with the phone.. I'd just pay the 50$, see if any new devices come out between then and when her upgrade kicks in.. Who knows maybe even something with 2.2 stock will be out by then lol.
     
  5. Clementine_3

    Clementine_3 Well-Known Member This Topic's Starter

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    Yeah, I think she will get the refurb. She's the kind who's just never happy with anything but isn't too tech saavy either. Android in general just may be too much for her. She sees mine and thinks she wants it but I'm not sure I really see her using it to it's potential.
    Thanks for the input.
     
  6. pirahna

    pirahna Well-Known Member

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    I would never pay full retail for a phone if I didn't have to. I would pay the $50 for the insurace.
     
  7. Redflea

    Redflea Well-Known Member

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    The ENV2 batteries last for freakin' ever...she will really miss that when she goes to a smart phone...my son's ENV2 phones go several days or more w/out having to charge in spite of very heavy texting.

    I'd get the refurb, then decide...if she gets another phone having a working EVN2 as a backup is a good thing.
     
  8. riffdex

    riffdex Well-Known Member

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    Don't really see the point of paying for the insurance monthly if you're not going to use it when the time comes >.<
     
  9. Clementine_3

    Clementine_3 Well-Known Member This Topic's Starter

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    Oh, if it were me I'd use the insurance and wait 'til I was eligible for an upgrade too! She just likes to have the latest whateveritis, whether it's right for her or not. She's "one of those" haha.
    I do think she is going to go the insurance route though.
     
  10. doomedromance

    doomedromance Well-Known Member

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    The latest whateveritis and she gets an enV2 when the enV3 and enV Touch are already out? Haha.

    Seriously, get the insurance phone and wait for upgrade when the Droid2 or 3 is out. No phone is worth paying $500+ at retail. Get the insurance phone, and maybe try and ebay a cheap droid. I'd be careful on that though.
     

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