My daughter got a Stratosphere for Christmas. Yesterday she dropped it from a modest height (under a foot) on our hardwood floor and now she has what appears to be a cracked LCD. The outer glass is intact but there are cracks under the surface and the phone won't turn on, or at least the display doesn't work. Is this phone fragile? It seems that it shouldn't have broken when dropped from such a modest height. I have insurance so it will get replaced, but I'm concerned that it broke so easily. She even had a hard case on it, I think it was a Rocketfish snap on cover. I wasn't going to keep the insurance active, but now I'm wondering if I should.