Broken Screen on HTC Droid ErisGeneral


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  1. palmermixxd

    palmermixxd New Member This Topic's Starter

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    So, I just got my phone a couple days ago, and today it accidentally fell from a counter to the floor.
    The glass is perfectly fine, but over half of the top half of the screen is fuzzy, and a strip of the screen on the left is completely black.
    Is there anything I can do?
     

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  2. dmodert66

    dmodert66 Well-Known Member

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    Did you get any kind of insurance on it? I know the Verizon insurance covers accidental damage, so you would be covered. Best Buy's insurance does not (which is why I went with VZW's)...

    If you don't have insurance, do a search on this forum for cracked screen or something. I seem to recall a thread in the Droid forum where a guy was trying to figure out if he could order parts and fix it himself.

    Lastly, there are places that can fix the screens, but I think it's kinda pricey (I gleaned that info from the same thread in the Droid forum). If I run across the thread I'll post a link here..
     
  3. Carl C

    Carl C Well-Known Member

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    Moving to HTC Droid Eris forum as you may get a better response to your situation :)
     
  4. Caddyman

    Caddyman Well-Known Member

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    i hope you have insurance. if not i think you would be lucky to find a replacement screen. this would be the hardest part of the project IMO is just finding the parts. phone repair really is not that difficult.
     
  5. Graz

    Graz Well-Known Member

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    Yeah I can't find a replacement anywhere!
     
  6. alprazolam

    alprazolam Well-Known Member

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    If you do not have insurance, try going into the Verizon store and seeing if they will give you a replacement for $50. Some will do it right away, some not at all, and some with some convincing and whining. I've had some of my phones replaced this way. I'm not sure if they will be able to do it on a SmartPhone though.
     
  7. johnLEE

    johnLEE Well-Known Member

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    if you do have the insurance, just so that you are aware, i think the deductible is $75 because its a smartphone, and not the $50 with the regular phones.
     
  8. mpciii

    mpciii Well-Known Member

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    I never understood this. A few years back I bought my wife a razr on Ebay. I dropped it off of the counter and the screen went blank. I took it into the store and they gave me a brand new razr for $50. We had no insurance on the phone. Is it really that hit or miss or is there some sort of logic to how they do this?
     
  9. jmastron

    jmastron Well-Known Member

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    One thing that's ironically easier/more open with an iPhone is that you can get replacement parts to rebuild the phone pretty easily off ebay -- I got a replacement LCD screen for my wife's water damaged phone for around $30 (everything else was find after it dried out for a week; I just broke the LCD getting it apart before I found a video showing the right way to do it). You can get the touch sensor, glass, covers, etc similarly cheap (everything except the electronic guts).

    I guess that's one advantage of a single popular model vs multiple Androids from different manufacturers. I don't see Eris parts, but see replacement LCDs for the Hero for $50; I don't know if they're similar enough inside, or how easy it is to get apart (you can find many videos on taking an iPhone apart).
     
  10. lawndog23

    lawndog23 New Member

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    I've been told you can use parts (screen) from the Hero to replace a broken LCD screen on the Eris. Anyone know if this is true?
     
  11. tarponbeach

    tarponbeach Well-Known Member

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    Hmmm...I better check my Best Buy Black Tie insurance policy on my Eris. The salesman told me that it DID cover accidental damage, hope he was not wrong. If I find out that it does not cover AD, I'll get a policy from SquareTrade. Used them before, and they were great with an iPhone claim.
     
  12. maic581

    maic581 New Member

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    I dropped my new Droid Eris on a tile floor...it's really cracked up but still works. I have insurance but deductible is $79. I got the phone for FREE because I also bought a Motorolla Droid at the same time. So now I'll end up paying $79 for the phone. Sounds like a racket to me. I don't see why they can't make a tempered glass for this phone. I was planning to get a cover for it, but dropped it before I had a chance....just got it two weeks ago. Cover should come WITH this phone. I don't know anybody who has never dropped a phone before. Customer ripoff.
     
  13. whewstoosae

    whewstoosae Well-Known Member

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    Lmao really? I forgot Verizon is "supposed" to know you are going to drop it.
     
  14. zperlow

    zperlow New Member

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  15. LexusBrian400

    LexusBrian400 Well-Known Member

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  16. idealform01

    idealform01 New Member

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    i would buy a replacement screen today if the minimum order wasn't 3, who wants to buy screens in quantities like that
     
  17. W4LLY

    W4LLY Well-Known Member

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    The smart thing to do is have something else be wrong with your phone. Say like, your phone can't make calls. Or your 3g doesn't turn on. They have to swap it for a refurb. Thats really the only way around it without insurance.
     
  18. mikerobinson

    mikerobinson New Member

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    I cracked my G1 once and got it fixed at a repair center maybe u can also give that a shot at HTC Eris Repair
     
  19. Leery

    Leery Active Member

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    just in case anyone still needs one, i have a replacement screen with sensor and a tool that will help you install it.
     
  20. steve500

    steve500 Well-Known Member

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    I have my eris for sale with broken glass (perfect LCD) and eveything else is perfect too. I'm selling it around $80ish... let me know if you want/need it, phone works flawlessly with it's cracked glass, no pieces are missing, battery, body, camera, speakers, microphones, etc is nearly perfect. Clear ESN

    stevey500 at gmail.com
     
  21. Digby22

    Digby22 New Member

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    Just so you all know, if you break the screen and do not have insurance (like myself, boo!) Verizon will not replace the phone for $50 or $75. I was told that even with insurance the deductable is 89.99 (which is what I paid originally for the phone).

    If you are like me and did not purchase the insurance and your phone does a face-plant, unfortunately Verizon won't do much for you. You can either buy the phone at full retail price (somewhere around $450!) or by a certified pre-owned for around $179 (they will ship it to you overnight for free).

    I ended up going with the latter which is a bummer considering I have only had the phone for three months and they just stopped selling it.

    Does anyone happen to know if there is a skin that actually protects the screen?
     
  22. ericDylan

    ericDylan Well-Known Member

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    try otterbox.com ... they usually have great case that are very durable and protect very well ... i would get one but they do make the phone a tad thicker (only real drawback)

    i personally go naked and have had no problems even after multiple drops and (sometimes whilst very mad) throwing it across the room a few times ... the wall got hurt more than the phone did once haha dad wasnt happy bout that :p...

    but wasnt too hard to fix
     
  23. hrbib21

    hrbib21 Well-Known Member

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    Irony?

     
  24. hrbib21

    hrbib21 Well-Known Member

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  25. mrpaolo69

    mrpaolo69 New Member

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