Broken screen, retrieving data?Support


  1. TheCheshireCat

    TheCheshireCat New Member

    So, the display on my F6 broke. The new one is in the mail, but I'm hoping I can pull off some of the data on it. I've received new texts, and it would be nice to be able to get those, as well as my old ones. I'd also like to be able to pull things I had written down in the memo app. I was able to get all my videos and pictures. The phone is not rooted, and no, I can't see the screen to do anything.

    Any help would be appreciated.

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  2. Tokenpoke

    Tokenpoke Well-Known Member

    Can you tell if the screen responds to touch? Even if you can't see it you may be able to set it to usb mode and just copy everything off the internal sd.

    In the future you should set up lg On Screen Phone as soon as you get your phone near a pc. It will allow you to work your phone via your pc when connected by usb.
  3. Tokenpoke

    Tokenpoke Well-Known Member

  4. TheCheshireCat

    TheCheshireCat New Member

    The screen does respond to touch, I just can't see what it's doing. (I can answer phone calls and such). Unfortunately I managed to stick it in USB Diag mode
  5. Tokenpoke

    Tokenpoke Well-Known Member

    You can try to follow the last bit of that video. Be sure to get the phone into software mode. You're flying blind so if you want I can make a step by step video so you can try following where to touch.
  6. TheCheshireCat

    TheCheshireCat New Member

    Yeah, a guide would be appreciated, since I have no idea how to turn that setting on (if I have it) or how to get out of debugging mode.
  7. Tokenpoke

    Tokenpoke Well-Known Member

    Ok. It may take a while to get up. Need to find my other phone to shoot the video.
  8. Tokenpoke

    Tokenpoke Well-Known Member

    Oh, I know! This might be a little awkward but easier, I'll just give you measurements like on a grid, with x being right from center and y being up from bottom.... Jimmie about 20 minutes for that.
  9. Tokenpoke

    Tokenpoke Well-Known Member

    Ok. The screen is roughly 5.5cm by 10cm.
    Without a ruler, your pinky should be roughly 1cm wide at the tip. Maybe a little less. So I'm gonna Give you coordinates as described in my last post.
    All plots are "x"(0 is left edge, 5.5 is right edge) by "y" (0 is bottom edge, 10 is top)
    If you have a screen lock, I hope you can unlock it... here we go...


    Unlock
    Home button
    Menu button
    2.5x 1y
    1x 2y
    Slide finger like you're scrolling down a few times...
    1x 8y
    2x 6y
    Lg onscreen phone is now enabled and phone is in software mode.
    If you have turned on usb debugging, lets turn that off...

    Home
    Menu
    2.5x 1y
    1x 2y
    Scroll down
    1x 1.25y
    1x 4y

    Google lg osp and you should easily find the pc end program needed. Set up a new sub connection and your phone will show up on your pc in an emulator.

    It works, I just tested this guide by setting it up on my laptop.
  10. TheCheshireCat

    TheCheshireCat New Member

    For some reason I couldn't make it work using your directions, but I just connected it to my PC, and then took screenshots to figure out where I was. It worked, and I've got OSP set up now.

    Just gotta pull off all my memos/texts/bookmarks/contacts now.
    Tokenpoke likes this.
  11. Tokenpoke

    Tokenpoke Well-Known Member

    The directions I put were based on the stock launcher with the phone in an ootb condition.

    Good thinking though!

    I may have mentioned this, but it's always a good idea to set up osp when you get a new lg or when you do a factory reset. Super handy in cases like this.

    You can transfer files by drag and drop too!
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