I have discovered a software bug on the Samsung Transform Ultra, if you have more than one ID pack installed. My phone is rooted, so I do not know if the bug will show up in all Transform Ultras. Here are the steps to re-create the bug, please let me know your results here, I have sent a support ticket to Boost. 1.- Make sure you have at least 2 ID's on your phone. 2.- Create a folder somewhere on any of the five screens, make sure the "Boost ID" is selected. 3.- Place some application shortcuts into the folder that you just created. 4.- Switch to another "ID pack" 5.- Switch back to the "Boost ID" 6.- Open the folder that you created and discover that all of your shortcuts are gone! I spent a long time organizing my stuff into folders only to lose it all. Please let me know what you find.