Buttons not lighting up after power off/onSupport


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  1. mweiland

    mweiland Member This Topic's Starter

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    if i turn the power off/on the 4 buttons under the screen don't light up at all. even when using them.

    if i lock and unlock the phone, they start working normally again.

    anyone else having a similar problem?
     

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    oceancitymd00 likes this.
  2. chaoscarrot

    chaoscarrot Active Member

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    Do you have auto brightness on? I believe the buttons only light up if the phone is at a certain brightness level
     
  3. mweiland

    mweiland Member This Topic's Starter

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    i tried turning off auto-brightness but it didn't change anything.

    it only happens when i first turn the phone on after having it powered off. the buttons don't light, even when using them.

    if i lock and unlock the phone, it goes back to the normal 'off after 30 seconds' and back on if they're used or the screen it touched.

    wasn't there a similar problem with the original droid?
     
  4. Gareee

    Gareee Well-Known Member

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    I've never seen those buttons light up at all. I didn't even know they were supposed to light up!

    Apparantly, once I turned autobrightness on, they work as they should now.
     
  5. mach330

    mach330 Well-Known Member

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    my wife has the same problems on here. sometimes it would not light up. it seems random. i saw it before the latest update. haven't seen it since though. not sure if it's coincident or just haven't seen it yet.
     
  6. mweiland

    mweiland Member This Topic's Starter

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    lol. yeah, they're supposed to go dark after 30 seconds of not using them, then re-light when used or the screen is touched. even without using auto-brightness, they seem to work that way.

    my problem is they don't light up at all after cycling power, regardless of how long the phone has been turned on. until i lock and unlock, that is. after that, they work normally.

    was just wondering if this is a common issue or if i should give verizon a call.
     
  7. JubbaTheHutt

    JubbaTheHutt Well-Known Member

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    This should be moved to the support/troubleshooting section.
     
  8. zandroidx

    zandroidx Well-Known Member

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    I have this same problem. I bet everyone has it but they do not realize it.
     
  9. oceancitymd00

    oceancitymd00 New Member

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    droid x buttons stopped lighting after I powered off. changed lighting from auto...and lights worked again.
     

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