camera locking up !!!Support


Last Updated:

  1. bigdragons

    bigdragons Well-Known Member This Topic's Starter

    Joined:
    Apr 2, 2010
    Messages:
    75
    Likes Received:
    5
    Mine lock up for about 2-4 pics then works for about 6 and sometimes 1 or 2. Anyone els having a problem?
     

    Advertisement
  2. Reddog80p

    Reddog80p Well-Known Member

    Joined:
    Dec 23, 2009
    Messages:
    334
    Likes Received:
    39
    Not I.
     
  3. bigdragons

    bigdragons Well-Known Member This Topic's Starter

    Joined:
    Apr 2, 2010
    Messages:
    75
    Likes Received:
    5
    bump
     
  4. rasmith18

    rasmith18 Active Member

    Joined:
    Apr 23, 2010
    Messages:
    41
    Likes Received:
    4
    I noticed this also. I could take about 3 pics and then on the 4th the cam would lock up right as i took the pic. I could hit the home button and relaunch the camera app, but would just come up to a black screen. I would hit home again and then launch the camera app again and would be back to normal. It has done this to be quite a bit actually.
     
  5. bigdragons

    bigdragons Well-Known Member This Topic's Starter

    Joined:
    Apr 2, 2010
    Messages:
    75
    Likes Received:
    5
    This is what mine is doing..I called and they are sending a new phone
     
  6. rasmith18

    rasmith18 Active Member

    Joined:
    Apr 23, 2010
    Messages:
    41
    Likes Received:
    4
    Now I am thinking about giving them a call also. My only question is are they sending a new phone still? I hope they dont have refubs already.
     
  7. bigdragons

    bigdragons Well-Known Member This Topic's Starter

    Joined:
    Apr 2, 2010
    Messages:
    75
    Likes Received:
    5

    Sounded like a brand new one. Will be hear thursday:D
     
  8. bigdragons

    bigdragons Well-Known Member This Topic's Starter

    Joined:
    Apr 2, 2010
    Messages:
    75
    Likes Received:
    5
    bump
     
  9. falltime

    falltime Well-Known Member

    Joined:
    Nov 30, 2009
    Messages:
    142
    Likes Received:
    10
    I have had this issue too but frankly what does a new phone do? It is clearly a software issue.
     
  10. alnova1

    alnova1 Well-Known Member

    Joined:
    Nov 7, 2009
    Messages:
    555
    Likes Received:
    27
    I have to agree and mine is also doing this.
     
  11. Stroupified

    Stroupified Well-Known Member

    Joined:
    Jan 27, 2010
    Messages:
    51
    Likes Received:
    3
    Mines doing it too.
     
  12. vwdriver67

    vwdriver67 Member

    Joined:
    Apr 4, 2010
    Messages:
    24
    Likes Received:
    3
    i had this same problem with my first INC. but mine was also moving the home screen to the left every once in awhile. I took it back to best buy and the verizon rep. happened to be there and i was trying to show him the screen moving on its own but didnt have any luck with that . He said sounded like it was a defective unit. then i also told him about the camera issue and I was able to show him that part and he just said ya its defective.... got a new one and havent had any of those problems since
     
  13. bigdragons

    bigdragons Well-Known Member This Topic's Starter

    Joined:
    Apr 2, 2010
    Messages:
    75
    Likes Received:
    5
    Update...got a new phone today and the camera works perfect :D
     
  14. Topshelf

    Topshelf Well-Known Member

    Joined:
    Feb 27, 2010
    Messages:
    205
    Likes Received:
    24
    Is this issue definitely fixed with a replacement phone? Mine locks up a lot, but I just thought it was software. I've also had some random screen movements. Wondering if I should try a replacement.
     
  15. daniel5on

    daniel5on Active Member

    Joined:
    Apr 27, 2010
    Messages:
    26
    Likes Received:
    5
    No random screen movements , but my camera locks up almost every other pic... Im going to give them a call , but i have a invisishield installed and dont want to have to order another one for the other phone if i do go that route.
     
  16. ptco911

    ptco911 Well-Known Member

    Joined:
    Apr 8, 2010
    Messages:
    115
    Likes Received:
    12
    I've had the problem too. Did you call Verizon or HTC regarding replacement of the phone?
     
  17. dbourbeau

    dbourbeau New Member

    Joined:
    Mar 17, 2012
    Messages:
    1
    Likes Received:
    0
    I had same problem and after tinkering around, I finally uninstalled SKYPE and the camera quit locking up and has worked fine eversince.....so IF you hve SKYPE installed or possibly another similar app, try uninstalling and see if it fixes the issue :)
     

Share This Page

Loading...