Support Can I Wipe my Phone and Install RUU after OTA 2.2

Discussion in 'Android Devices' started by dcbuckeye, Sep 2, 2010.

  1. dcbuckeye

    dcbuckeye Member
    16

    May 17, 2010
    10
    1
    16
    So I did the 2.2 OTA update yesterday and now it has screwed up my phone. My question is, can I wipe my phone and start over? Can I install 2.2 RUU?

    My phone has all kinds of bugs now, including but not limited to:

    -Cannot get on the internet, browsers close after a few seconds
    -Cannot get on Pandora
    -Swype does not work, even after reinstall. I cant download new version because I cannot get on the internet because of the browser issue.
    -Menu button no longer unlocks the phone

    This is awful, my android device is now just a phone.

    Any help would be much appreciated.
     

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  2. cooksalot

    cooksalot Well-Known Member
    36

    Aug 5, 2010
    117
    2
    36
    Homeschool Mom!
    Idaho, USA
    Have you tried a factory wipe? That's what the RUU is supposed to do.
     
  3. dcbuckeye

    dcbuckeye Member
    16

    May 17, 2010
    10
    1
    16
    I did a factory wipe and now my phone will not go through the activation/programming process...I cant even make a call. When I try to connect to customer service, its says its the wrong number and hangs up.
     
  4. UAConspiracy

    UAConspiracy Member
    5

    Jun 9, 2010
    7
    0
    5
    IT
    NJ
    Having same issue here. Reset my phone about 2 times in the past 2 hours to try to fix my sd card not mounting, and now I can't activate my phone lol. Oh Verizon screwing us up with the OTA and now not letting my phone be a... well... phone.
     
  5. cooksalot

    cooksalot Well-Known Member
    36

    Aug 5, 2010
    117
    2
    36
    Homeschool Mom!
    Idaho, USA
    You might be able to use the instructions here to back it up. Though you might want to start out with asking in the Q & A section first. Just to be safe and not end up with a bunch of grief.
     
  6. cooksalot

    cooksalot Well-Known Member
    36

    Aug 5, 2010
    117
    2
    36
    Homeschool Mom!
    Idaho, USA

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