Can not connect to computerSupport


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  1. alexpatterson

    alexpatterson Member

    I just bought the Amaze today, and when I went to connect it to my PC to transfer music, videos, etc., nothing happened. I selected the disk drive connection type, and it still does not show up in My Computer.

    I am running Windows 7 64 Bit, and my computer said that it installed the drivers correctly, yet it still will not let me transfer any files.

    Any ideas..?

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  2. ChromeJob

    ChromeJob Well-Known Member

    Install latest version of HTC Sync? I'm guessing by "installed the drivers correctly," you mean Windows auto-installed some generic drivers, which don't necessarily work with the Amaze.
  3. alexpatterson

    alexpatterson Member

    I do have the latest version of HTC Sync, and if the drivers do not work with the phone, are there ones I should download..?
  4. ChromeJob

    ChromeJob Well-Known Member

    The latest version of Sync will install proper drivers, if Sync is compatible with your version of Windows. What I meant was when you said, "Installed drivers correctly," if you were referring to something OTHER THAN HTC SYNC installing drivers.
  5. alexpatterson

    alexpatterson Member

    Well I know for a fact I do have the latest version of Sync installed. I guess I am just out of luck.
  6. mgp53

    mgp53 New Member

    Are you using the OEM cable? Some cables don't do transfer properly.
  7. mswscco

    mswscco Member

    This may be a stretch, but what I didn't realize at first was that you can't just select the radio button next to the drive option. You also have to hit "Okay" or "Apply" or whatever it is at the bottom of the screen to actually change modes.
  8. ndfan4u

    ndfan4u Well-Known Member

    I am thinking of getting this phone this weekend. Are you still having problems with your phone. Any regrets??? I don't want to make a mistake. :confused:
  9. ChromeJob

    ChromeJob Well-Known Member

    Woah. Hold it there.

    There are some issues with the phone that several users have confirmed as common defects. I'd wait a month and test drive a One X or One S in a store. Newer phones, improved hardware, Ice Cream Sandwich and Sense 4.0.

    The Amaze may still be around for sale (secondary market if not from the carrier) if you don't like those. But if I had a choice, and could do over, I'd probably wait and take the One series over the Amaze.
  10. dasudevil

    dasudevil Well-Known Member

    Just ordered the amaze and should be here later today (best tmobile has at the time) With talks like this from you it does not make this decision any easier. Lol besides I can't beat free. I'm sure the one will cost me something.
  11. ChromeJob

    ChromeJob Well-Known Member

    Dunno how you got it free, but God bless ya ... it's a pretty darn good phone for $0. Yes, the One will command some serious change for ... a few months, until the Next Big Thing comes out.

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