can not find save dokumentSupport


  1. ponie

    ponie Member

    I am new with note 10.1
    But when i got a e-mail from a person there has shared a file with me and another person.
    When i open the dokument and save it
    It are going to save it in saved pages. But there it that, i cant find it on my note

    Can Any one help me

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  2. Szadzik

    Szadzik Well-Known Member

    Downloads folder is where you should be able to find it if I understood you correctly.
  3. ponie

    ponie Member

    The file is not in that folder
    It i not a attach file like in a e-mail

    It is a shared file from Gmail, I am abel to open it
    But the problem is when i save the fil,
    It say save it to se it ofline, but where is it
  4. Szadzik

    Szadzik Well-Known Member

    If it is a Google Docs file as I understand it, you cannot save it per se. You can only have it available offline. It is still saved somewhere in cache, but from my experience will not work even if you go to cache folder and get it from there. The only way is to go through your PC and really save the file.
  5. ponie

    ponie Member

    OK thank you for the help.
  6. blieber

    blieber New Member

    I tried downloading the samsung user manual. It shows up in my downloads file but i get a message that it cannot be opened. It is a pdf. Have had similar experience with other downloads. Any suggestions?
  7. Szadzik

    Szadzik Well-Known Member

    My Files>sdcard>Downloads.

    Instal Adobe Reader, just in case.
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