Support can not hear anything when making a call

Discussion in 'Android Devices' started by Frank, Dec 27, 2009.

  1. Frank

    Frank Well-Known Member
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    Aug 3, 2009
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    My HTC Magic was working well for the first two months. But now I can not hear anything when I receive or make a phone call. I checked and it is not in the Silent Mode. I can use the speaker phone to make calls. Can someone help me as the phone is useless now. I am not tech inclined so please keep any solutions simple. Thanks.
     

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  2. Frank

    Frank Well-Known Member
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    Aug 3, 2009
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    Further to my first posting. I did a factory reset but using that feature. This still has not solved the problem. I ensure that the volume bar on the side of the phone is turned up. My phone is a Rogers Magic. 1.5. I sure hope I can get some help as I really will have to buy another phone now.
     
  3. Carl C

    Carl C Well-Known Member
    128

    Sep 11, 2009
    6,062
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    128
    Student
    London
    Sounds like a faulty handset
     
  4. Frank

    Frank Well-Known Member
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    Aug 3, 2009
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    Thanks Carl. I took it to an HTC repair shop and they are going to order a new part.
     
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