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Can Not Purchase from Google Play Store

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  1. davoid

    davoid Well-Known Member

    I try to purchase an app from the Play Store and it begins the authentication process and then returns an error with the following message:

    "Your payment could not be processed at this time. You may receive an email asking you to verify your account"

    I check my gmail inbox and for each failed purchase I have two emails - the first is an order receipt, and the second is an order cancellation receipt.

    I tried purchasing another app to eliminate the possibility of it being an issue with the developer taking payment, but received the same error.

    I phoned my bank and they said they had authorized the payment, and so it must be Google having problems taking the payment.

    Has anyone else experienced this?

  2. scaramouch

    scaramouch Member

    I've purchased a few items from play store never had a problem yet
  3. kikenyoy

    kikenyoy New Member

    Yes I'm having the same problem. Over 2 days and no reply from their customer service.
  4. Digital Controller

    Digital Controller The Real Bass Creator Guide

    I have never had this issue dealing with Google, however, i would probably just suggest to reboot your phone, remove the battery then restart it, otherwise like Kikenyoy has already done, get into contact with Google Customer Service.
  5. Liamo_210

    Liamo_210 Well-Known Member

    Trying buying the app from the google play store on a laptop !!

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