can verizon help?Support


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  1. lilcal70

    lilcal70 Well-Known Member This Topic's Starter

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    okay i have a droid x running 2.2 leaked..i installed the update from my phone..now i learn i can't back track to 2.1 from my phone..my x is all i have i don't own a pc..i was wondering if anyone knows if Verizon can install the official froyo on my phone when it's released? thanks to all.
     

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  2. myk7

    myk7 New Member

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    they might if you get a nice tech person.. because since you did not root it i don't think it voided your warranty.. but it wasn't the OTA update sooo i'm not sure.. i would go in and ask - worst case they say no .. why do you want to go back to 2.1
     
  3. JubbaTheHutt

    JubbaTheHutt Well-Known Member

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    Again it's threads like these that should serve as examples to the rest of X owners even thinking of upgrading to the leaked Foul update.

    Obviously your options are limited. Have you tried to do a system recovery? You could try to pull a fast one on Vzw support...though i am not sure you'll be that lucky.

    Also I have to ask....how do you own a $600 phone and not a computer....not even a netbook!!??
     
  4. JubbaTheHutt

    JubbaTheHutt Well-Known Member

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    Again it's threads like these that should serve as examples to the rest of X owners even thinking of upgrading to the leaked Foul update.

    Obviously your options are limited. Have you tried to do a system recovery? You could try to pull a fast one on Vzw support...though i am not sure you'll be that lucky.

    Also I have to ask....how do you own a $600 phone and not a computer....not even a netbook!!??
     
  5. lilcal70

    lilcal70 Well-Known Member This Topic's Starter

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    so i could get the official update
     
  6. lilcal70

    lilcal70 Well-Known Member This Topic's Starter

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    i didn't pay$ 600 for the phone..i want 2.1 back because the leaked version is really buggy & i want to make sure i can get the real deal when it's available..i'm pretty smart with stuff if there was a way to do it from my phone id be fine..but since i can't i'm looking at other options
     
  7. Der Juicen

    Der Juicen Well-Known Member

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    use a friends computer?
     
  8. JubbaTheHutt

    JubbaTheHutt Well-Known Member

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    I didn't imply that you necessarily paid $600, but nevertheless that is what the phone is worth. Even if you spent the initial $200-300, and in this day and age, I'm surprised you don't even own or have direct access to a computer!?

    Either way, try to see if you can attempt a hard factory reset (note, this will delete all data)...

    1. Turn the phone off.
    2. Hold the Power and Home buttons down for about 5 seconds.
    3. A screen with an exclamation will appear. Tap the Search key.
    4. Confirm the selection.
    5. Select Yes
     
  9. binary visions

    binary visions Well-Known Member

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    A factory reset will NOT help. It will just give you a fresh 2.2 phone.

    This is the answer. A friend's computer or a work computer - or a library computer, if you can find one that you have installation rights on.

    Frankly, I think it's downright ridiculous that people are installing leaked updates when they don't even own a computer and clearly have no idea how to go back if something goes wrong - or to recover if something went wrong during the update. The ONLY reason I gave the leaked FroYo a try was because I knew exactly how (and already possessed the tools) to go back to factory fresh.

    It's no wonder Motorola sends C&D letters. Can we please use some common sense here?

    If you own a car and someone tells you, "Here, pour this into your gas tank. If it works it'll be an upgrade. But there's a strong likelihood that it may not work right, or it might give unexpected results, or it might cause your car to stop running completely. And if it does any of those things, the only way to fix it is to own a specific set of tools that you don't have."

    Let's see, do you do it? Or do you recognize that, in all likelihood, it's not worth destroying your car when you don't have the ability to fix it?
     
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  10. PressF5Nao

    PressF5Nao Member

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    how do you not own a pc/laptop?
     
  11. androidb

    androidb Well-Known Member

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    I'm sure in due time after the official release of 2.2 there will be a download to manually install the official 2.2 to your phone. That's what happened with the Eris. Everyone was worried about having the leak, which turned out to be the exact same thing as the OTA sent out. Someone found and posted an exe file that Verizon uses that flashed the official version to the phone from a PC.
     
  12. JubbaTheHutt

    JubbaTheHutt Well-Known Member

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    THANK YOU!!!!


    I'm glad someone can agree with me. Hence the reason I was getting so ****ing tired of seeing 100+ threads created by users complaining about how the 2.2 leak borked their phone!
     
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  13. JubbaTheHutt

    JubbaTheHutt Well-Known Member

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    The only question is, can the OP wait that long? We still don't have a CONCRETE streetdate on when VZW plans on rolling out 2.2 to us X owners. Only the imaginative "early Sept." ETA that's been thrown around.

    Honestly, I usually feel sorry for people in situations like these, but not this time. I kinda hope that if you do bring your phone into VZW, they realize what you have done and deny you a replacement.
     
  14. urdaddi

    urdaddi Well-Known Member

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    I have to second that THANK YOU. There have been way too many posts from people who obviously should not be messing with the phones.


    I have to say that I agree with this as well. I hate to see anyone have a problem - any problem - with their phone. But the issues happening now are self-inflicted. Returning these phones to Verizon attempting to get warranty replacements end up costing every Verizon Wireless customer money. VZW is just going to pass the costs they incur to us.
     
  15. JubbaTheHutt

    JubbaTheHutt Well-Known Member

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    No question. Not to mention all the poor people still waiting on their devices to arrive. Apparently Verizon just pushed back the ETA delivery date on the X even further yesterday.
     
  16. lilcal70

    lilcal70 Well-Known Member This Topic's Starter

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    **** off i'm not some dumb ass kid i just asked a simple question..i will get it taken care of one way or another..if there was a way to do it from my phone id have it handled already& since i can't i was just exploring other options& opting to see if some one else has gone to a vzw store& asked the same question i would ask..some people on these forums are really helpful and considerate but ive never seen such a$$ holes on here..thanks for your un wanted two cents
     
  17. tsanuri

    tsanuri Well-Known Member

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    Example: How not to get help!
     
  18. lilcal70

    lilcal70 Well-Known Member This Topic's Starter

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  19. binary visions

    binary visions Well-Known Member

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    You post in a public forum, you're going to get a myriad of responses. Don't get all pissy just because they weren't what you asked for.

    I don't think I or anyone else is being an asshole when observing that people who don't own computers to recover their phones with should probably not be the ones installing leaked builds. You can disagree, fine. Move on with your life.
     

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