Canceling In-Store Order?

[snoggish]

Heyyy. So I ordered an Incredible in-store last Sunday. And I just got a call from the other Verizon store today, saying they had a couple Incredibles already in stock. I tried to call the store, see when it'll be in, and they're saying 2 weeks ish, which is probably an underestimate. Needless to say, I want to get the phone that's in the other store now, and get rid of the old order. So then I asked if I could cancel it, and they said that they couldn't cancel it because it was "In Transit" or whatever the hell. They said that if I wanted to get my money back, I'd have to wait 'till I got the phone from FedEx, and then bring it in and return it. I was just wondering if anyone knew if there was any way for me to cancel the order. Thanks.

 

[EM30996]

call customer service. I am sure they can provide the way to cancel. the other store won't do it, cause they will lose they sale..

 

[Vinsanity93]

You can't really do anything. This happened to me when I ordered from PC Richards. You have to wait till the Incredible being shipped is at your house or a nearby Fedex then tell them to return to sender. They ship it back to Texas and it took 3 days from NY.

What happened to me is that they activated (or something like that) the phone being shipped and they couldn't activate it in the store.

 

[snoggish]

Yeah, they mentioned something about that. Well, that stinks.