Cannot delete pictures from GallerySupport


  1. Reno9724

    Reno9724 New Member

    I just got my S4 and the Verizon rep. did her thing and my old pictures were transferred to "Gallery". I am over these pictures and want to delete them, however, there is no delete option. The gallery folder is on my phone memory - not on my SD card. I can use the download button and a duplicate picture shows up which can be deleted, however, the original one is still there. I wanted to check for an answer before I do a factory reset - ugh.

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  2. DragonSlayer95

    DragonSlayer95 Resident Air Bender Moderator

    You should be able to tap and hold on the gallery folder (not while inside of it) and it'll give you the option to delete.

    Otherwise a file manager could delete for you.
  3. Szadzik

    Szadzik Well-Known Member

    Most probably those are pictures synced from Picasa. Turn off Picasa sync under Google account and see.

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