Support cannot install 3.29.651.5 update any ideas?

Discussion in 'Android Devices' started by evohtcuser, Sep 23, 2010.

  1. evohtcuser

    evohtcuser New Member
    5

    Sep 23, 2010
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    my phone couldn't update from 2.1 to 2.2 because i used the unrevoked method of rooting. in order for me to get 2.2 i updated my phone with the pc36img.zip file and then rooted again with unrevoked.

    Now when i'm trying update from 2.2 with the new 3.29.651.5 update, the phone will have the triangle with a exclamation point.

    Any ideas? thanks
     

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  2. Stepintothedark

    Stepintothedark Well-Known Member
    38

    Jan 10, 2010
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    Photographer
    St Louis, MO
    I had the same issue...

    first I flashed with the Unrevoked forever...

    Then I put the pc36img.zip back on it, wiping everything...

    THEN I could install the update...
     
  3. Kiesow

    Kiesow Member
    15

    Jun 6, 2010
    16
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    15
    Same here . . . I also used unrevoked. I'm just glad when I pulled the battery and turned the phone back on that it didn't go right back to that error screen.
     
  4. Stepintothedark

    Stepintothedark Well-Known Member
    38

    Jan 10, 2010
    110
    21
    38
    Photographer
    St Louis, MO
    and now I am running unrevoked 3.2.1 again.... to root the phone....

    and now off to bed, reinstalled all the apps and such... and re-unrevoked the phone...
     
  5. adrianq

    adrianq Well-Known Member
    16

    Apr 15, 2010
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    I too am rooted with Unrevoked 3.21 and received the "Yellow Triangle of Sadness" as I call it. However, it wasn't unrevoked fault...it had to do with the fact that I went bloatware killing crazy and removed some apps it was looking for before it updated (Twitter apps comes to mind).

    Luckily, I made a nand backup before I started deleting stuff, so I restored my backup and updated without a hitch.

    Hopes it helps someone.
     
    fiyah likes this.
  6. beezy

    beezy Active Member
    18

    Dec 20, 2009
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    I don't think it has anything to do with killing bloatwear cause I had the same thing and the only thing I've done was run unrevoked to gain root. Haven't changed roms or anything yet.
     
  7. pho75

    pho75 Member
    16

    May 19, 2010
    11
    1
    16
    DC, MD
    I too have the Triangle of Sadness. My phone is Unrevoked, but I haven't changed the ROM or kernel. Awaiting a resolution...
     
  8. J4founta

    J4founta New Member
    6

    Sep 19, 2010
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    I had the same problem. I used the 2 step un-root, went back to stock, updated then re-rooted. There is a Rom up at XDA that has the updated firmware, and the new fresh is up with it as well. That's if you don't want to go through the hassle of unroot and re-rooting.

    [GUIDE] How to Unroot the EVO in 2 STEPS - xda-developers

    There is the link to unroot if you go that route.
     
  9. adrianq

    adrianq Well-Known Member
    16

    Apr 15, 2010
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    The way I found out it was a problem with my bloatware removal is because I tried doing the update manually using the official OTA .zip from this link:
    http://fotadl.htc.com/OTA_Supersonic_3.29.651.5-3.26.651.6_release8yp9szc4r5dsdg85.zip

    It gives you a lot more information as to what it is doing and why it fails.

    For those that don't know how to use that file, here is a quick how-to:
    1- download the file from the link above.
    2- rename it to update.zip
    3- place it in the rood of your SDCARD
    4- boot into recovery
    5- Select apply from SDcard: Update.zip (or something like that)
    6- select YES

    That will initiate the update. If it fails it will let you know why.

    I had to manually update when I had unrevoked 1 and it worked like a charm. It also does NOT wipe your info.

    Hope this helps someones.
     
  10. tomemail

    tomemail Well-Known Member
    26

    Oct 9, 2009
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    5
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    Computers/Cellular & Turf Mngr
    Illinois
    So if I'm rooted, I can follow advice and be good to go?
    Thx
     
  11. adrianq

    adrianq Well-Known Member
    16

    Apr 15, 2010
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    Assuming you didn't delete the apps that it will look for (htctwitter, footprints for sure..could be more though), then the update should work.

    I deleted a lot of the bloatware prior to the OTA (twitter and footprints specifically) and wasn't able to update. By using the manual update process I described I was able to see what I was missing and restore those apps. After restoring the apps the update went through smooth as silk.

    BTW: You will lose root, but I just reran Unrevoked 3.21 (the root method I used) and back to business!
     
    tomemail likes this.
  12. tomemail

    tomemail Well-Known Member
    26

    Oct 9, 2009
    92
    5
    26
    Computers/Cellular & Turf Mngr
    Illinois
    Worked! I was using Veal 2.1 with the font pack. If I stay with this, is there a way, or a font pack available for other roms as well...sorry, probably should check another thread more in depth, but couldn't find it...

    Love having the entire phone being 1 font and as bold as I like it. For instance in gmail, its so faded/light.

    Thank You
     
  13. side0ut

    side0ut Well-Known Member
    16

    Jun 11, 2010
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    3
    16

    Worked great. Just finished using your steps to manually apply patch. Then after it finished reran the UR 3 to get root back. Thanks for the steps.

    Rich
     
  14. RKinNC75

    RKinNC75 New Member
    5

    Oct 22, 2010
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    This definitely helps! Unfortunately, I didn't make backups of my /system/app/HtcFootprints.odex file (or possibly others), can anyone help?
     
  15. Mr. Ed

    Mr. Ed Well-Known Member
    313

    Jun 27, 2010
    6,675
    1,464
    313
    Phones
    Over Yonder
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