cannot sync contactsSupport


  1. Vintagesteel

    Vintagesteel New Member

    Just got this phone and cannot sync my contact list.everything else syncs just fine but when it comes to contacts it says that there was a problem. All my contacts are on my Gmail but wont transfer to the phone. I can't manually enter either. It says they were created but wont show on phone. But they will duplicate on Gmail. When I get a call or text the name shows up butnot in the contacts. Please help

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  2. timmyjoe42

    timmyjoe42 Well-Known Member

    I might try a factory reset. It sounds like you didn't add the gmail account when you initially activated the phone.

    (Are the contacts you want to sync in the primary gmail account, or a secondary one?)

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