Support cannot sync contacts

Discussion in 'Android Devices' started by Vintagesteel, Dec 11, 2011.

  1. Vintagesteel

    Vintagesteel New Member
    5

    Dec 11, 2011
    1
    0
    5
    Just got this phone and cannot sync my contact list.everything else syncs just fine but when it comes to contacts it says that there was a problem. All my contacts are on my Gmail but wont transfer to the phone. I can't manually enter either. It says they were created but wont show on phone. But they will duplicate on Gmail. When I get a call or text the name shows up butnot in the contacts. Please help
     

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  2. timmyjoe42

    timmyjoe42 Well-Known Member
    16

    Jan 11, 2010
    70
    2
    16
    Cincinnati
    I might try a factory reset. It sounds like you didn't add the gmail account when you initially activated the phone.

    (Are the contacts you want to sync in the primary gmail account, or a secondary one?)
     
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