Cannot upgrade Samsung Galaxy SLSupport


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  1. marora21

    marora21 Member

    Hi All,

    I am trying to upgrade my Samsung Galaxy SL from 2.2 froyo to 2.3 gingerbread as the update is officially available , however when I connect through Kies , it recognizes the phone and shows that the firmware upgrade is available , and when i accept terms and conditions and try to move to the next step of upgrade , Kies gives an error message " connection lost" and then it tries to find the phone again and shows that there is a firmware upgrade available and it just keeps going on in a loop endlessly.

    Any suggestions pls ?

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  2. chanchan05

    chanchan05 The Doctor Guide

    Try reinstalling Kies and updating it to latest version.
  3. marora21

    marora21 Member

    Yes , done that twice , Kies latest version 2.1.0 is already installed , I am using Win 7 64 bit machine , still the same loop of upgrade -> disconnect -> reconnect -> upgrade when i try to use Kies for upgrdae.
  4. olbriar

    olbriar Moderator Moderator

    You might want to ask in your phone's home forums which is here:
    Samsung Galaxy SL - Android Forums It's not a busy forum or I'd simply move your thread over there. The users there own/use your phone and are more familiar with it and the upgrade procedure. Good luck.
  5. chanchan05

    chanchan05 The Doctor Guide

    Are you using a third party launcher?
  6. marora21

    marora21 Member

    Ok , thanks , will do that
  7. marora21

    marora21 Member

    I am not sure what is a 3rd party launcher , can you quote some examples pls
  8. chanchan05

    chanchan05 The Doctor Guide

    Go Launcher, Launcher Pro, SPB. Etc. Basically the interface of the phone to make it look different.
  9. marora21

    marora21 Member

    I was using Go keyboard , I removed it , and still the same issue , I am not using any other launcher on my phone , its still connects , shows the upgrade , I click to move forward and upgrade , it says phone is disconnected and then it finds the phone again and the loop continues , its very frustrating that such a simple thing would take so much time to do.
  10. milenhrkrastev

    milenhrkrastev New Member

    I have the same problem. No one can help me! Everyone suggest me to use Odin but I don't want to do that
  11. ankitbahri

    ankitbahri Member

    Hi guys..
    I too had the same problem with my office PC.
    Initially i thought maybe my office PC was the problem. To confirm, i then connected a laptop to my LAN and tried again. Problem not solved. I also tried uninstaling and reinstalling kies but again the problem was not solved.
    Then i went home and tried it in my personal laptop, it worked!
    Now everytime i open KIES in office, it still shows the same error. Thus i have to update (or check for updates) on my personal laptop.
    Maybe it has something to do with the internet connection!? i really dont know.
    if you have any friend with internet @ home, try connecting to his pc and then check.

    hope it works for u!
  12. nimish8

    nimish8 New Member

    hi all...
    i have updated my phone thrice....although faced the same problem..
    u have to keep trying again and again and again...it will get updated after trying n number of times....i think the problem is with samsung server....
    thats the only way i did...it will get disconnected but repeat it till it gets done....its hell lot of job....thtats the only way out,....
  13. saywhatt

    saywhatt Well-Known Member

    using Odin is the simpliest way :D
    -it never hurts to hit on thanks!

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