Can't access Google MarketSupport


  1. jalex1611

    jalex1611 Member

    I did a factory reset on my old Samsung Moment. I no longer have cellular service on the phone, I just want to use wifi on it. The trouble is that after the factory reset I can't access Google Market. I can get my gmail, sign into youtube and google talk, and also use the web browser. Just can't get Market to let me in. It tries to have me go through the Terms of Service. A browser window opens and I get an error message "Web page not available The Web page https://www.google.com/intl/%locale%/mobile/android/market-tos.html might be temporarily down or it may have moved permanently to a new web address. Here are some suggestions: Check to make sure your device has a signal and data connection, Reload this web page later, View a cached copy of the web page from Google."
    I've spent 2 days trying to find a solution, but nothing has worked.

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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!! Moderator

    welcome to the forums!!!!!!!

    i moved you to the samsung moment forum. folks here can probably help you out with this.

    now that is odd. i'm on the phone, but one idea is to download the google play .apk file, unistall the current play store and hopefully you have a file manager on your phone so that you can use it to install the .apk.

    or the other idea is to try another factory reset and see if that works.
  3. jalex1611

    jalex1611 Member

    Thanks for the suggestions. I have done factory resets probably a dozen times today. I haven't been able to install Market/Play. I've tried twice.

    I really think this is because I don't have Sprint cellular service anymore on this phone. Surely there has to be a way to work around this. It feels like the TOS (terms of service) page is all that I need to get past to finish setting up market, but I don't know.

    My phone number is still programmed into the phone, I just upgraded to a newer phone and wanted the moment for my son to use on wi-fi at home. He can do some things as I mentioned earlier, but I can't install anymore apps than what is provided in the factory setup.
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