Can't Access Note 2 On PC


  1. lisalover1

    lisalover1 Member

    I juss got my Verizon Note 2, and was about to move some music and videos on it from my PC, but I ran into a strange issue. At first, when I plugged in my phone to my computer (Windows 8), Windows recognized the device, but no matter what mode I put it in, it never showed up in Windows Explorer. So, I tried downloading the Galaxy Note 2 Toolkit from XDA, but was unable to install it because it has yet to add support for the Verizon Note 2. So, I tried installing Kies, which installed my phone's driver, but won't actually recognize the device. When I look in Windows' device manager, I found the device was found under the name "SAMSUNG_Android", and had a yellow caution symbol next to it, and had the following text in the device status box:
    Any ideas on what to do?

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  2. Nightfall

    Nightfall Well-Known Member

    What cable are you using? I had a similar issue with Windows not seeing the device at all and having issues with the phone disappearing out of windows with strange errors. I troubleshot the issue and found it was the cable. Some cables work fine. The stock cable definitely works. I have found that two of my long 9 foot cables only work for charging the device, but not for getting access over Windows.

    I hope this works.
  3. cyphire

    cyphire New Member

    I can fix this - Had same problem with Mac OS X, all samsung products have the same problem - tablets and phones, anything with Android system.

    I was getting the error 10 as well, and as a developer of Android apps I was getting crazy. Reinstalled Kies, hoping for the driver update, no help, used MTP, could not connect, use camera couldn't connect. EASY EASY SOLUTION! And it's more awesome than when I used to have Mass Device support under USB (Because this option locks out the apps from using the storage card when it is controlled by the PC or Mac's USB).

    Run FileZilla in Mac (or any free FTP software), run SwiftFTP on the Android. Swift FTP is a ftp server which runs on your phone. It can be started and stopped. Under Wi-Fi, I was able to move files up and down, right to the root of the phone. Rooted or unrooted, no problem (obviously you get one level lower if you are rooted.).... Look for the card under /storage/sdcard0, and look for the external card in /storage/extSdcard01 so easy and so elegant. The cool thing is that you actually see the apps grabbing on to the files! As I'm downloading 20 gig of music to my external card, I see the Music app populating it. And as previously stated better than a cable because you aren't locking out the storage cards from the device.
  4. Putty

    Putty Well-Known Member

    My VZW Note 2 takes forever to come up as a drive in Win7. I thought I was having a problem so I was unplugging it too soon. I sat and waited and it eventually came up. It shows up as a CD rom drive first with some verizon files in it.

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