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Support Can't add more music to my SD card


  1. sotoj159

    sotoj159 Member

    I have a 32 gb micro SDHC card that I bought for my phone. I know this is supported. I have about 20 gb of music and would like to add it to the card.

    I put the card in the slot by the battery, connected the phone, "Mass Storage", started adding music. It shows that the music is added onto the card (This IS the card, not the internal memory).

    However, when I go to play music, I don't have all of it in there. I go to settings/storage, and under SD card it says that ~30gb is the total space, and there is ~24gb of available space.

    The card is only accepting about 6gb of my music. I've tried fixing this. I've tried deleting everything and adding one album at a time. Nope. It won't go past the 6gb of data. I've tried deleting all the music, then first adding music from the middle or the end of my artists, and it will take the music up UNTIL 6gb.

    This card clearly says 32gb, the phone shows that it's 32gb. Why is this? Help :confused:

    PS: I've only tried adding the music to the card while it was in the phone. I haven't tried using an adapter and adding the music separately. I'll try that. Still, it should work with the card in the phone.

    Also, all the music is .mp3. It should all be supported.

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  2. DsyMnapTic

    DsyMnapTic Well-Known Member

    Is the card brand new? In other words you didn't buy it off of someone who could've partitioned it?
  3. riggerman0421

    riggerman0421 Well-Known Member

    Try reformating the card in the phone.
  4. EarlyMon

    EarlyMon The PearlyMon Moderator

    Sounds like a counterfeit card, sorry. Please say you didn't get it from eBay. :(
  5. Artine

    Artine Well-Known Member

    Alright, here's what I would do: if you have a sd card adapter for a computer, put the card in there, and when that 'disk' shows up on your computer, right click on it and select 'format' and stick with the default settings, make sure 'quick format' is checked, and then click 'start'. Once it is formatted, it is completely wiped/reset. Now try putting the card back into your phone. Under Settings -> Storage, format the 32GB sd card via your phone this time (this will set it up for use with Android). Now try adding your music back onto the sd card. If that doesn't work via adding it by your phone, try adding it via a computer.
  6. giantpune

    giantpune Well-Known Member

    This does sound like the ripoff Chinese cards. The only way to really test it is to put it in something that you know is working right, like your computer, and then write it full of data and then read it all back to verify.
  7. sotoj159

    sotoj159 Member

    DsyMnapTic: Yes, the card is brand new. Bought it on ebay, but it was still in its unopened packaging.

    EarlyMon: Oh god.....yes I did buy it from ebay. It wasn't open though. The packaging seemed legit, but what do I know. Maybe.

    Artine, giantpune, riggerman0421: I'll definitely try this. I'll report back once I have.
  8. mrjello

    mrjello Well-Known Member

    I've heard stories about counterfeit cards sold on online that have much less storage than stated. A card might be marked as 32gb but only be a 2gb card, when you try to add more data...poof...it doesn't work.
  9. EarlyMon

    EarlyMon The PearlyMon Moderator

    Here's another - happened to one of my family members. It's not a myth.
  10. sotoj159

    sotoj159 Member

    How come when the phone is connected to the computer it shows that all the music is transferring then? I'll transfer my music and there's no prompt that comes up saying that it's full. If it is fake and is actually say a 4gb card instead of a 32gb card, then wouldn't something pop up telling me that the memory is full, instead of actually transferring all the files?

    All the files appear on the SD card, it's just once safely remove it and check my phone that they don't appear.
  11. ktb83

    ktb83 Well-Known Member

    Have you tried simply rebooting your phone with the card already inside?

    What brand/model is the card?

    Did you ever try using the card inserted into a PC (memory card slot/adapter).... browsing the files, checking free space/capacity and playing all your files from the card?

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