Can't answer the phone!!??Support

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  1. John I

    John I Well-Known Member

    Twice recently my Atrix was ringing and I could not swipe the answer button. I stood there like a dork swiping it time and time again until it went to voice mail. Both times the phone was sitting idle. Not playing any games or installing updates, etc. Anyone else have this problem or know a solution. Talk about frustrating...this reminds me of something that might have happened when I had a Captivate (and that is not a compliment).


    DieselRules likes this.
  2. Manbartz

    Manbartz Well-Known Member

    Yeah this has happened to me atleast twice. It is frustrating and there seems to be nothing you can do about it. Sometimes ill be playing on my phone and the phone will start ringing and vibrating but there was no possible way to answer it, the screen just kind of freezes up. Anyone else?
  3. DieselRules

    DieselRules New Member

    I just got my Atrix yesterday and my first call came in while driving home from the ATT store. I swiped several times before the call went to VM. I thought it was because the phone was new and I just didn't know the proper technique for answering calls when the phone is in sleep mode.
  4. sdrawkcab25

    sdrawkcab25 Well-Known Member

    Try turning the screen off then back on while it's ringing.
  5. John I

    John I Well-Known Member

    Thanks. I'll try that. Seems like this has only happened since the latest software push. Who knows.

    I also have another bug that just came up. Every night I put the phone in the cradle to charge and act as my alarm clock. When I pull it off the cradle for some reason I can't go into my game folder that is on my home screen. I click on the folder and nothing happens. If I power off and on again I can get right into the folder...until it goes into the cradle again. Happens every time since the new software load.

  6. 2manyPHONES

    2manyPHONES Well-Known Member

    you can try an app called the easy answer button. this might help you determine if the issue is with the slider to answer or the screen itself not responding to touch.

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