Can't connect phone to PC, WhY?


  1. tschmale

    tschmale New Member

    Just purchased at ATT a Samsung Galaxy S Android phone. Model number Samsung-SGH-I897, Firmware version 2.1-update1, Baseband version I897UCjF6, Kernel version 2.6.29 jetaek.lee@ssep-11#2, Build number ECLAIR.

    When I plug the USB cable into the phone and then into the PC it does not install or find a driver. It recognizes that it is there but... nothing.... Tried this in XP and Windows 7, same result.

    So, are there drivers? How do you get them? I tried driver whiz and other ways, no luck.

    I want to use Companion Link to synchronize phone with Outlook but it is not working with out a driver to recognize the phone is connected.

    Any help out there? Thanks loads in advance.

    Advertisement
  2. shaahinjjj

    shaahinjjj Well-Known Member

    go to settings/about phone/USB settings and click on your preferred usb connection mode. mine is on mass storage mode and every time i connect the phone to my computer i pull down the notification bar and click on USB and then mount.
  3. snapper.fishes

    snapper.fishes Well-Known Member

    You need to download KIES from the Samsung website and install that first.
  4. Rainxspear

    Rainxspear Member

    Go to Samsung.com and get drivers and get samsung kies mini.

Share This Page