Can't connect phone to PC, WhY?

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  1. tschmale

    tschmale New Member

    Just purchased at ATT a Samsung Galaxy S Android phone. Model number Samsung-SGH-I897, Firmware version 2.1-update1, Baseband version I897UCjF6, Kernel version 2.6.29 jetaek.lee@ssep-11#2, Build number ECLAIR.

    When I plug the USB cable into the phone and then into the PC it does not install or find a driver. It recognizes that it is there but... nothing.... Tried this in XP and Windows 7, same result.

    So, are there drivers? How do you get them? I tried driver whiz and other ways, no luck.

    I want to use Companion Link to synchronize phone with Outlook but it is not working with out a driver to recognize the phone is connected.

    Any help out there? Thanks loads in advance.

  2. shaahinjjj

    shaahinjjj Well-Known Member

    go to settings/about phone/USB settings and click on your preferred usb connection mode. mine is on mass storage mode and every time i connect the phone to my computer i pull down the notification bar and click on USB and then mount.
  3. snapper.fishes

    snapper.fishes Well-Known Member

    You need to download KIES from the Samsung website and install that first.
  4. Rainxspear

    Rainxspear Member

    Go to and get drivers and get samsung kies mini.

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