can't connect to 3g networkSupport


Last Updated: 2012-06-08 22:47:55
  1. opaltoad

    opaltoad Member

    Hi there! I've just recently got my first android phone, the One X, and I'm loving it for the most part, except that I can't connect to the 3g network. I've checked the APN and it seems to be correct, according to the sites I found on google.

    If I enable the Mobile Network option from the settings menu, it says, "Turning On..." for about a minute, then changes to, "Disconnected", yet the button says it's on, but there's no 3G icon in the task menu.

    Is anyone else experiencing this, or am I just being a noob?

    Any help would be appreciated,

    Cheers

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  2. KOLIO

    KOLIO SERIAL AGNOANDROIDIST Guide


    WELCOME TO ANDROID FORUMS,OPALTOAD!

    I don't have your model of phone,but,try this:

    Go to MENU>SETTINGS>WIRELESS & NETWORK SETTINGS>MOBILE SETTINGS>NETWORK MODE & set the mode to AUTOMATIC.

    Keep us posted on your results & once again,WELCOME!
  3. opaltoad

    opaltoad Member

    The closest option to that is, "GSM/WCDMA auto", which is already enabled. Thanks though.
  4. ifb-online

    ifb-online Well-Known Member

    Usually your carrier will detect your new phone and send you a configuration SMS text that automatically sets up your data and MMS. Have you received any carrier SMS texts like these? I recently upgraded to a new handset and that is precisely what happened.

    Ian
  5. opaltoad

    opaltoad Member

    I've tried having them send me the texts from their site, but they don't have the One X in their list of supported phones yet, so I have to choose "similar" android phones like the HTC Desire/Galaxy S2, and when I respond back with code, they say my phone doesn't support 3G nor MMS.
  6. Tomo1971

    Tomo1971 Well-Known Member

    How old is your SIM card… meaning…. did you cut up an old SIM card?

    If so, older cards are not designed for 3g phones, it needs to be a uSIM.

    Steve
  7. opaltoad

    opaltoad Member

    I cut up my old card to fit, but borked it, so I'm using a new one I got from my provider.
  8. opaltoad

    opaltoad Member

    Just to verify, my APN settings are as follows:
    Name: Bouygues
    APN: mmsbouygtel.com
    Proxy: not set
    Port: not set
    Username: not set
    Password: not set
    Server: not set
    MMSC: http://mms.bouyguestelecom.fr/mms/wapenc
    MMS proxy: 62.201.129.226
    MMS port: 8080
    MMS protocol: WAP 2.0
    MCC: 208
    MNC: 20
    Authentication type: PAP - I've tried changing this to CHAP and Both
    APN Type: Default

    I understand what those unset options mean in general networking terms, but I don't have a clue when it comes to connecting and authentication with a 3G network.
  9. Tomo1971

    Tomo1971 Well-Known Member

    You have an apn of mmsbouygtel.com…. I wouldnt expect to see the mms infront of that.
  10. Tomo1971

    Tomo1971 Well-Known Member

    I think that there are apps on play store that will set your apn for your by country/carrier. Try one of them (assuming you can get to play store via wifi)

    Steve
  11. drsamkari

    drsamkari New Member

    SOLUTION:
    1. Tap the Applications key
    2. Tap Settings
    3. Tap Mobile network
    4. Tap Access Point Names
    5. Tap the 3 dots on the Top Right of the sceen
    6. Tap New APN
    7.FILL IN APN DATA PROVIIDED BY YOUR MOBILE PROVIDER
    8. Tap APN type and type *
    9. Press the 3 Dots on the Top Right of the screen
    10. Tap Save
    23. Tap the circle next to the new profile so a green dot appears in it
    24. Press the Back key four times to return to the main menu.

    IT WORKED FOR ME (STEP 8 IS MOST IMPORTANT)

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