I'm stumped. Kies does not recognize that my Samsung Galaxy Note is connected to my Mac. 1) I am using the right cable, and when I plug it in, my phone starts charging....yet Kies continues to ask me to plug it in 2) I have downloaded Kies three times. 3) I have disconnected the cord and reconnected--nada What do I do?? I want to move my photos off the phone into Kies!