Support can't delete email data

Discussion in 'Android Devices' started by jerbsod, Sep 30, 2010.

  1. jerbsod

    jerbsod New Member
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    Sep 30, 2010
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    due to short storage and the large amount of email I receive I decided to install K9 because it stores mail to the sd card.
    So I deleted account on the stock Htc mail but the data is still there the all 55 meg of it and I cannot find a way to delete it.
    I ewent in setting and it does show 55mb but no button to erase data

    a complete reset is not an option I have copilot installed and i doubt it will reinstall with the google checkout number a second time.

    so My question is , How do I force the email data to erase.?
     

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  2. anoniemouse

    anoniemouse Well-Known Member
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    Jul 3, 2010
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    Button Moon
    Welcome to the forum

    Have you tried something like astro file manager & use that to clear the caches etc, not had to clear emails myself but there has to be an app that will do it
     
  3. jerbsod

    jerbsod New Member
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    Sep 30, 2010
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    I cant locate the folder at all with astro I have no idea where it would be located.
     
  4. snowmobile

    snowmobile Well-Known Member
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    Apr 10, 2010
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    I had the same issue when I stopped using the htc mail app although it was only a few mb in my case. I was able to clear the data once I updated to 2.2 so I think your best bet is to wait for that.

    I'm sure you can't access the data via astro as it's on the internal memory and not the sd card.
     
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