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Can't delete email from TrashSupport

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  1. Zim

    Zim New Member

    In the Email program, I can't delete messages from the Trash folder. They just reappear! How do I delete them for good? Thanks in advance for any help you can offer.

  2. 9Nails

    9Nails Well-Known Member

    Delete each message twice.

    The mail app is only slightly more favorable to sliding down a gravel road bareback and landing into the ocean. I'm not sure what Google was thinking when they put *that* piece of rubbish on the phone. It might have gone something like, "screw 'em. They can use Gmail instead."
  3. Zim

    Zim New Member

    It's still not deleting them, even if I do it 5 times. Grr!
  4. aabreu

    aabreu Member

    I'm linked to my Hotmail account. When I delete an email via my phone, it goes into the Trash folder but I see no way to delete it from there permanently.
    I've already deleted the msg from my computer three days ago.
    I've also tried deleting it again from within the Trash bin and it doesn't go away. There's got to be a way!
  5. Greavous

    Greavous Well-Known Member

    go online to your host mail server and delete your unwanted email there vs. from the phone. when you delete your emails over the web they will then be removed from your phone. Once they hit the phone trash it seems they are there for good for now anyway.
  6. aabreu

    aabreu Member

    Like I mentioned above, I went online and deleted the msgs from my Hotmail account days ago but they still appear in the Trash folder on the phone.
  7. AlkiDweller

    AlkiDweller Well-Known Member

    Do you receive your email somewhere else? And does that other place delete the messages from the server when it downloads them? If that's the case, don't delete any messages on your phone. When messages are downloaded by your other program, messages will disappear from the phone.

    I check my messages from three places but only my home computer deletes messages from the server. Once that happens my phones inbox is empty.
  8. aabreu

    aabreu Member

    You're right Zim. I noticed that if I delete an email on the server (i.e. not through my phone), then kill the email app on my phone then log back in, that email is gone from my Inbox.

    The question is what about the emails that are already in my phone's Trash folder? There seems to be no way to get rid of them once they're there.
    Someone said they had to delete then re-create the email account. If that's true, that's so weak.
  9. AlkiDweller

    AlkiDweller Well-Known Member

    When I found the solution I ended up deleting and recreating the account on the phone, which got rid of all the messages.
  10. aabreu

    aabreu Member

    That seems to be the thing to do. Delete then recreate the email account and in the future, do not delete emails from the phone directly.

    - Thanks for the help
  11. Greavous

    Greavous Well-Known Member

    or you can just wait for the highly anticipated 2.1 update to arrive. when it gets installed everything will be wiped off the phone anyway.
  12. aabreu

    aabreu Member

    Yes, but when do we get it?
  13. americanpride

    americanpride New Member

    I was having the same problem. What got rid of the emails was... Open your email on your computer and phone. Send the emails from your Trash folder back to the Inbox using your phone. (This will make them reappear on your computer email.) Go to the Inbox using your phone and send them back to the Trash Folder. Go to your Trash using your computer and hit "Refresh". The emails should appear in there now. "Select All" and click "Delete Forever". Now go to the Trash using your phone (the emails will be in there still) and delete them from your Trash on your phone as well. For some odd reason this worked for me. They haven't showed up since.

    Good Luck!

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