Support can't delete email message

Discussion in 'Android Devices' started by CicilyMJ, Mar 29, 2010.

  1. CicilyMJ

    CicilyMJ New Member
    0

    Jan 23, 2010
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    RN
    South Jersey
    I've had my Droid for a few months now. I've never had a problem with my email. Recently, I received an email that I deleted, but it won't leave my inbox. I went to the verizon store and they said they've never seen it before and don't know how to fix it. Anyone else have this problem before?
     

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  2. Gulfstream

    Gulfstream Well-Known Member
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    Jan 31, 2010
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    Pooler, GA (Savannah)
    Yep, got one sitting in my inbox right now that I can't get rid of...haven't found a solution yet.
     
  3. choppy

    choppy Member
    15

    Dec 1, 2009
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    15
    Maryland
    Me too! I've got 3 that won't go away. It's my earthlink email. Please let me know how to fix it.
     
  4. Arsonman

    Arsonman Well-Known Member
    36

    Nov 5, 2009
    130
    6
    36
    Try this.....Menu>View labels. Then go through everything. Each e-mail account and the spam folder. If that does not work, battery pull.
     
  5. mobrienjr

    mobrienjr Well-Known Member
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    Mar 14, 2010
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    Delete it off your earthlink server. I know I have my cox account ported over and when I delete it off my cox email server it takes it off the phone.
     
  6. IN2-H2O

    IN2-H2O New Member
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    Apr 15, 2010
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    I've got one now and pulling the battery does nothing and neither does deleting it off my source webmail.

    The email is blacked out and cannot be opened but if i go to the trash i find 2 copies of the same email. I cannot delete the first but deleting the second removes them both from the trash. The problem now is that the email stuck in my inbox has changed to whatever the next one is below the original one so as i delete them, they just shift up.

    I'm going thru my entire trash and deleting everything now...
     
  7. IN2-H2O

    IN2-H2O New Member
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    Apr 15, 2010
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    allright I got it figured out, I deleted every email out of my trash and the email finally dosappeared from my inbox.

    Too bad there's no quick way to select and "delete all" or shortcut to "empty" trash bin.
     
  8. mailhub

    mailhub New Member
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    Feb 7, 2012
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    This is the solution for now

    Download and use another email client as it is a bug in Social Hub...

    example, use K-9 mail that you find in android market ... or another


    take a look here: h t t p ://ryansechrest.com/2011/12/android-email-application-bug-unable-to-delete-email-messages/
     
  9. PhilJSmith67

    PhilJSmith67 New Member
    0

    Jun 3, 2014
    1
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    0
    My apologies for reviving a thread from 2010.

    This fix worked for me today for Exchange ActiveSync, with the default Email app, on Android KitKat 4.4.2. Thank you!!!
     

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