Help Can't Exit Safe Mode! What Can I Do?

[grant540]

Hey, guys!

I am a first-timer, so "Aloha" to you all. I've just purchased a GT 540, and have been messing with it for the last couple of days. Main problem is, for whatever reason, I can't get out of safe mode, and I can't open apps downloaded from the Android Market.

Tried:

1. Resetting to factory defaults a number of times using different SIMs.
2. Removing the battery, SIM and SD cards, waiting for a few minutes, and reassembling.
3. Searched virtually every menu for options to turn off, but to no avail.

My phone runs the default Android v1.6. I guess this trouble with Safe Mode also prevents me from upgrading to v2.1, which I tried numerous times, but the update hanged at 4%, reset the phone, and showed me a communication error.

I'd be really grateful if you can give me any other suggestions. I contacted LG, but they said the handset needs to be serviced. Is there anything else I can do?

Thank you.

 

[scary alien]

Grant,

First off, welcome to the AndroidForums!

I answered another similar thread last evening. What I told that member was that I believe safe-mode is usually entered by pressing a combination of keys and sometimes a key / button will become stuck in the "on" position and will throw you into safe-mode.

See if one of the buttons / keys on your phone has a little lint or dirt in it or might be stuck in the on/in position.

Hope that helps.

Cheers!

 

[grant540]

Thanks a lot for your suggestion. It might be possible that the home button has caused this problem.

I have tried numerous times to make it work, but apparently the Home key just doesn't work at all.

Could it be that it is somehow stuck in a position that prevents me from exiting Safe Mode?

 

[androidboss7]

Just take it to the LG company and get it fixed!!
But if u stuffed it up they will charge u.
Or just say that when you got it and turned it on it was like
that and u didn't have time to return it for a warranty!!

 

[scary alien]

Thanks a lot for your suggestion. It might be possible that the home button has caused this problem.

I have tried numerous times to make it work, but apparently the Home key just doesn't work at all.

Could it be that it is somehow stuck in a position that prevents me from exiting Safe Mode?

Grant,

It does sounds like a hardware issue, given all the things you've already tried. I'm not familiar enough with this phone to suggest any software options (or to even know if they would work given that the phone probably things a key is still being continually pressed).

I was hopeful you might be able to clean or jiggle something loose in the key to free it up, but failing that, I'm not sure what your next course of action might be.

Good luck and I hope you find a solution.

Cheers!

 

[grant540]

Thanks, guys. At least now I know for sure it must be serviced.