Sorry for the duplication, originally posted in the wrong area. About at the end of my rope here: I've tried more than 10 times to get the gingerbread update. I have Samsung Kies mini on my PC. All the drivers have been downloaded. Chose Kies (firmware update) in USB settings. Connect the phone, launch Kies - shows an update is available. I download the update files and then it says "firmware updating" and there it sits. No progress is ever shown even after 4+ hours. I tried turning off my firewall and anti-virus on the PC and Lookout on the phone thinking maybe that had something to do with it...nope. I can't find anyone else that's had any similar issues and I'm about ready to give up - unless you guys can help!