Support Cant get manual updates to work

Discussion in 'Android Devices' started by Dlauth, Oct 9, 2010.

  1. Dlauth

    Dlauth Member
    15

    Oct 6, 2010
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    I just got my new captivate, switching from an iphone 3gs. I was trying to update the software on it and it keeps giving me the error that the att server is having a communication error. What should I do to try to resolve this issue? I had the phone rooted but unrooted it with the same program.

    Thanks in advance
    Dustin
     

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  2. CrimsonPride

    CrimsonPride Well-Known Member
    143

    Jul 28, 2010
    1,482
    200
    143
    student
    north alabama
    when did you get the phone? i got a replacement a week ago and it came with the update installed.

    if thats not it try turning off wifi and then recheck.

    there is also a way to install it using kies mini but i dont have experience with it, should be pretty easy though
     
  3. TDQuiksilver

    TDQuiksilver Well-Known Member
    38

    Jul 15, 2010
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    Kies Mini. Works like a dream.


    Always got the "Update is failed." error myself. Kies Mini installed JH7 with ease.
     
  4. Dlauth

    Dlauth Member
    15

    Oct 6, 2010
    17
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    15
    So my OTA updates will never work? I would think if the update was already installed it would say so in the box instead of saying cant connect to the server.
     

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